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Customer Service Representative

2 months ago

Flagler Beach, Florida, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions.
  • Process sales transactions accurately and efficiently, ensuring high levels of customer satisfaction.
  • Meet or exceed sales targets, working closely with the sales team to achieve business objectives.
  • Stay up-to-date with product knowledge, providing expert advice to customers on our range of products and services.
  • Maintain a clean and organized store environment, adhering to company standards and procedures.
  • Assist with visual merchandising, including stocking shelves and setting up displays.
  • Load and unload delivery trucks, ensuring accurate and efficient delivery of products.
  • Participate in ongoing training and development, staying up-to-date with industry trends and best practices.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service or sales experience preferred.
  • Ability to read, write, and communicate in English and Spanish.
  • Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally.
  • Availability to work a variety of shifts, including evenings and weekends.
What We Offer

As a Customer Service Representative with Sherwin-Williams, you will have the opportunity to work with a leading company in the paint and coatings industry. We offer a competitive salary, comprehensive benefits package, and ongoing training and development opportunities.