Hospitality Development Intern

3 days ago


Santa Barbara, California, United States HEI Hotels & Resorts Full time

**About the Opportunity**

We are seeking a highly motivated and enthusiastic individual to join our HEI Hotels & Resorts team as a Hospitality Development Intern. This 10-12 week fast track development program is designed to provide college students with a comprehensive understanding of the hospitality industry.

As a member of our Front Office team, you will have the opportunity to shadow critical leaders, attend operational meetings, and work alongside experienced associates to ensure the day-to-day success of the department.

This program offers a unique chance to gain hands-on experience in the hospitality industry and develop valuable skills that will prepare you for a long-term career in resort management.

**Responsibilities:**

  • Shadow identified leaders within the Front Office department at the hotel.
  • Attend department meetings and leadership meetings to stay informed about hotel operations.
  • Become proficient in operating the property management system and other systems used by the Front Office.
  • Utilize labor management tools to schedule and control labor costs.
  • Interact positively with customers and resolve problems to maintain high levels of customer satisfaction and quality.

**Qualifications:

  • Recent or current graduate of a hospitality program preferred.
  • Ability to effectively deal with internal and external customers.
  • Ability to stand and move throughout the front office and perform essential job functions.
  • Ability to access and accurately input information using a moderately complex computer system.

**Benefits:**

  • Competitive salary: $15-$18 per hour (estimated annual salary: $31,200-$37,440).
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Pet insurance through the ASPCA.
  • 401(k) savings plan with matching funds.
  • Discounts through the 'YouDecide' and Hotel Room Discount programs.
  • Access to earnings through DailyPay.


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