Dining Services Ambassador

7 days ago

Santa Barbara, California, United States Acme Hospitality Defunct Full time

About Us:

Acme Hospitality Defunct is a leading hospitality group in the heart of Nevada County and Palm Springs, California. Our company prides itself on providing exceptional dining experiences for our guests.

Job Summary:

We are seeking an experienced Bussers to join our team. As a Busser, you will play a crucial role in maintaining the cleanliness and organization of our dining areas. You will work closely with our waitstaff and kitchen staff to ensure a smooth and enjoyable dining experience for our guests.

Responsibilities:

  • Clear tables promptly and efficiently after guests have finished their meals, ensuring that used dishes, glassware, and utensils are removed.
  • Reset tables with clean and properly arranged table settings, including linens, cutlery, glassware, and condiments.
  • Assist in delivering food and beverages to guests' tables, working closely with the waitstaff to ensure accurate and timely service.
  • Pre-bus tables by removing empty plates, glasses, and clutter throughout the meal, keeping the dining area clean and organized.
  • Provide exceptional customer service by promptly addressing any guest requests or concerns related to table cleanliness or organization.
  • Maintain the cleanliness and tidiness of the dining area, including sweeping, mopping, and wiping surfaces as needed.
  • Restock and replenish necessary items, such as napkins, straws, and condiments, at each table.
  • Collaborate with the waitstaff and kitchen staff to ensure smooth coordination of service, including communicating special requests or modifications to orders.
  • Assist in the setup and breakdown of tables, chairs, and any additional equipment required for special events or private dining reservations.
  • Maintain a clean and organized work area, including ensuring that bussing stations are properly stocked with necessary supplies.
  • Assist in the disposal of trash and recycling in accordance with waste management guidelines.
  • Follow all health and safety regulations, including proper food handling and sanitation practices.
  • Support other team members as needed, including helping with special events or providing assistance in other areas of the restaurant.
  • Maintain a positive and professional attitude, contributing to a harmonious and efficient work environment.
  • Polish glassware, plate ware and silverware as needed.
  • Attend staff meetings and training sessions as required.

Requirements:

  • Prior experience as a Busser or Server Assistant in a fine dining or upscale restaurant is preferred.
  • Knowledge of fine dining etiquette and service standards.
  • Excellent communication skills to effectively communicate with the waitstaff, kitchen staff, and guests.
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • Physical stamina and ability to lift and carry heavy trays or bus tubs.
  • Attention to detail to ensure accurate and consistent table setups.
  • Customer service-oriented mindset with a focus on providing exceptional dining experiences.
  • Flexibility to work in shifts, including evenings, weekends, and holidays.
  • Professional and polished appearance, adhering to dress code and grooming standards.
  • Ability to work well in a team and collaborate effectively with colleagues.
  • Basic knowledge of food safety and sanitation regulations.
  • Willingness to learn and take direction from supervisors or managers.
  • Ability to stand and walk for extended periods.
  • Ability to handle and resolve guest concerns or complaints in a professional manner.
  • Positive attitude and willingness to contribute to the overall success of the restaurant.
  • Current Food Handler Certification.

Benefits:

We offer competitive compensation, excellent benefits, and opportunities for career growth and development.

How to Apply:

Please submit your application, including your resume and a cover letter, to our online portal.

Estimated Salary Range:

$25,000 - $35,000 per year, depending on experience.

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