Ken Ross Agency Front Desk Coordinator

3 weeks ago


La Marque, Texas, United States Ken Ross - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and dedicated individual to join our team as a Ken Ross Agency Front Desk Coordinator.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and supporting a dynamic team in a fast-paced environment.

About the Job:

  • You will be the first point of contact for clients, providing a warm welcome and directing them to the appropriate team members.

  • You will manage appointment scheduling, coordinate office communications, and maintain accurate customer records.

  • You will assist with sales conversations, identifying opportunities for insurance solutions and building strong relationships with clients.

  • You will work closely with the team to develop and implement strategies to enhance customer engagement and retention.

Requirements:

  • Prior experience in a receptionist or customer service role, preferably in insurance or a related field.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong organizational and multitasking abilities, with a focus on attention to detail and accuracy.
  • Ability to engage in sales conversations and identify opportunities for insurance solutions.
  • Proficient in Microsoft Office and CRM systems, with a willingness to learn and adapt to new technologies.

Estimated Salary: $48,000 - $60,000 per year, depending on experience and qualifications, plus benefits and opportunities for professional growth and development.



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