Ken Ross Agency Front Desk Coordinator
3 weeks ago
We are seeking a highly skilled and dedicated individual to join our team as a Ken Ross Agency Front Desk Coordinator.
This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and supporting a dynamic team in a fast-paced environment.
About the Job:
You will be the first point of contact for clients, providing a warm welcome and directing them to the appropriate team members.
You will manage appointment scheduling, coordinate office communications, and maintain accurate customer records.
You will assist with sales conversations, identifying opportunities for insurance solutions and building strong relationships with clients.
You will work closely with the team to develop and implement strategies to enhance customer engagement and retention.
Requirements:
- Prior experience in a receptionist or customer service role, preferably in insurance or a related field.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Strong organizational and multitasking abilities, with a focus on attention to detail and accuracy.
- Ability to engage in sales conversations and identify opportunities for insurance solutions.
- Proficient in Microsoft Office and CRM systems, with a willingness to learn and adapt to new technologies.
Estimated Salary: $48,000 - $60,000 per year, depending on experience and qualifications, plus benefits and opportunities for professional growth and development.
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