Insurance Customer Service Representative
3 days ago
We are seeking a highly organized and detail-oriented individual to join our team as an Insurance Customer Service Representative at Ken Ross - State Farm Agent.
The ideal candidate will be responsible for providing exceptional customer service, managing appointment scheduling and office communications, and assisting with sales conversations and customer record maintenance.
Responsibilities:
Greet clients warmly and direct them to the appropriate team members.
Manage appointment scheduling and office communications effectively.
Assist in handling incoming inquiries and maintaining accurate customer records.
Engage in sales conversations with prospective and existing clients to identify opportunities for insurance solutions.
Provide top-notch customer service and follow up on client needs.
Support the team with various administrative tasks and projects.
Requirements:
- Prior experience in a receptionist or customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Comfortable engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Estimated Salary: $45,000 - $55,000 per year, depending on experience and qualifications. Our agency offers a competitive compensation package that includes benefits and opportunities for growth and development.
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