Operations Support Analyst 4

2 weeks ago


O'Fallon, United States Citigroup Inc Full time

The Operations Support Specialist 4 is a foundational role focused on delivering operational assistance, which encompasses tasks such as authorizing mortgage funding transactions, managing incoming payments, and conducting detailed account research. This position acts as a key intermediary among operational teams, settlement agents, and vendor management, ensuring seamless communication and collaboration.

Key Responsibilities:

+ Adhere to established protocols to fulfill daily tasks and address issues requiring thorough investigation or analysis.

+ Offer support to the team, including acting as a subject matter expert.

+ Assist with a diverse range of products and services.

+ Relay essential information to management and support initiatives aimed at minimizing organizational risk or impact.

+ Evaluate risks associated with business decisions, with a strong emphasis on maintaining the firm's integrity and protecting Citigroup, its clients, and assets. This includes ensuring compliance with relevant laws, regulations, and policies, while exercising sound ethical judgment in all business practices.

Qualifications:

+ 1-3 years of relevant experience in a similar role.

+ Background in a business office or operational setting.

+ Strong computer and mathematical skills, particularly with complex databases and spreadsheets.

+ Proven technical and administrative capabilities.

+ Consistent attention to detail.

+ Familiarity with the activities, policies, and procedures relevant to the operational area.

Education:

+ High School diploma or equivalent.

This job description outlines a general overview of the responsibilities and tasks involved. Additional job-related duties may be assigned as necessary.

Job Family Group:

Operations - Core

Job Family:

Operations Support

Time Type:

Full time

Compensation:

Competitive salary and benefits package, including medical, dental, and vision coverage, 401(k), life insurance, and wellness programs.

Citi is committed to equal opportunity and affirmative action. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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