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Network Operations Analyst

2 months ago


O'Fallon, United States Rose International Full time

Our client is seeking a Network Support Analyst who will provide technical support for client operations environment. Must be able to work onsite in 6am-6pm Sunday-Tuesday & every other Wednesday onsite in O'Fallon, MO

Major Accountabilities:

Analyze information to determine performance and areas of improvement.

Test and verify the infrastructure to ensure it meets specifications and requirements

Monitor and take corrective action for problems while minimizing customer impact.

Create and/or update internal tickets to document monitoring and recovery steps.

Perform routine maintenance procedures as required by policy or procedure.

Maintain metrics as defined by management.

Knowledge / Experience:

Candidate will require basic knowledge of routing/switching, tunneling, security operations/engineering, MPLS.

Demonstrates ability to function in 2 of the 5 expertise areas in the OCC (Unix, Mainframe, Production Control, Debit, Network) and is proficient in 1 of the 5 OCC expertise areas. Is a subject matter expert in 1 of the 5 expertise areas of the OCC.

Firewall experience

Basic Unix scripting and tool monitoring, JCL, MVS, Batch scheduling, knowledge of tandem technology.

Associate's degree or equivalent work experience

People who have been exposed to Telecommunication related circuits, end to end circuit troubleshooting, etc.

Effective problem/troubleshooting skills.

Effective’ written and verbal communication skills.

Effective organization and interpersonal skills.

CCNA Certification or related training is highly preferred

Work Conditions:

Some on-call responsibility and occasional off hours work required.

Work Shift: Shift: 6am-6pm Sunday-Tuesday & every other Wednesday

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).