Medical Billing Coordinator

1 month ago


Johns Creek, Georgia, United States Zywie Inc Full time
Billing Specialist Job Description

At Zywie Inc, we are seeking a highly skilled Billing Specialist to join our team. As a Billing Specialist, you will play a critical role in ensuring the smooth operation of our cardiac monitoring services.

Key Responsibilities:

• Provide exceptional customer service to patients, medical providers, and insurance agencies
• Handle inbound and outbound communication related to patient billing, including EOB and insurance verification
• Assist patients, medical providers, and insurance agencies with account information and reconciliation
• Perform maintenance and placement/removal of holds
• Provide timely resolution of customer complaints, concerns, and inquiries
• Build effective relationships and trust with clients by listening to their needs and educating them about our services
• Respond effectively to customers requesting to close their accounts, determining the reason and offering possible alternatives
• Maintain knowledge of changes to the banking environment, bank competition, and customer business environment
• Accurately complete settlements on a daily basis
• Prepare reports and correspondence as needed

Requirements:

• A minimum of 1 year working in medical billing and coding
• 1-2 years of ICD-10 experience
• Call Center experience
• Excellent customer service skills
• Excellent oral and written communication skills
• Proficient on Microsoft Office
• Ability to work with minimal supervision
• Basic level of understanding of medical terminology
• Commitment to excellence and high standards
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Acute attention to detail
• Ability to work with minimal supervision

Why Join Us:

At Zywie Inc, we are dedicated to providing exceptional patient care and innovative cardiac monitoring solutions. As a Billing Specialist, you will be part of a dynamic team that is passionate about making a difference in the lives of our patients. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.

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