Unit Clerk/Medical Support Specialist

3 weeks ago

Johns Creek, Georgia, United States Emory HealthcareEmory University Full time

Job Summary:

We are seeking a skilled Unit Clerk to join our team at Emory Healthcare. As a Unit Clerk, you will play a vital role in ensuring the smooth operation of our medical units. Your primary responsibilities will include answering unit/department telephones, greeting visitors, and screening calls according to departmental procedure.

Key Responsibilities:

  • Answers unit/department telephones and greets visitors according to departmental procedure; screens calls and takes messages or refers caller/visitor to appropriate staff member.
  • Receives and transcribes physicians' orders according to established guidelines.
  • Records, updates, and maintains information in patient records in accordance with department protocol and federal, state, and organizational guidelines.
  • Routes records to appropriate department or staff and maintains confidentiality of information.
  • Operates standard office equipment including telephones, copiers, fax machines, and computers.
  • Inventories, orders, and maintains office supplies and forms; completes purchase requisitions and receives supplies.
  • Responds to patient requests via patient intercom system.
  • Arranges for medical tests, supplies, equipment, treatment, and special dietary needs as ordered by a physician.
  • Enters and retrieves data related to patient charges and supply orders to include daily reconciliation of patient charges to ensure accurate patient billing process.

Requirements:

  • A high school diploma or equivalent (preferred).
  • One year previous clerical experience and experience with various personal computer software applications.

About Emory Healthcare:

Emory Healthcare is a comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals, the Emory Clinic, and more than 425 provider locations. Our Emory Healthcare Network is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.

Equal Employment Opportunity:

Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. We prohibit discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status, or any other classification protected by applicable federal, state, or local law.

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