Sales and Customer Service Representative

6 days ago

Summerville, South Carolina, United States Massage Envy Full time
Unlock Your Potential at Massage Envy Wescott

Are you passionate about delivering exceptional customer experiences and helping others achieve their wellness goals? As a Sales and Customer Service Associate at Massage Envy Wescott, you'll play a vital role in supporting our mission to make a positive impact on people's lives.

Perks and Benefits
  • Competitive base pay plus bonuses and commissions
  • Paid time off for full-time employees
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • 40% off all products
What We're Looking For
  • A high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer skills and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • A supporter of total body care with a general knowledge of massage and skin care services
Day-to-Day Responsibilities
  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach
Culture and Support
  • Trained leadership that is invested in YOUR success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

If you're ready to join a growing community with experienced professionals who share your same passion, we can't wait to meet you.

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