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Customer Service Liaison

2 months ago


Fair Lawn, New Jersey, United States Depasqualeco Full time
Key Responsibilities

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.

Key Responsibilities:

  • Answer incoming customer calls in a timely and professional manner.
  • Enter customer orders into our system with accuracy and efficiency.
  • Handle all customer queries and complaints in a courteous and respectful manner.
  • Organize and file paperwork in a neat and orderly fashion.
  • Work effectively in a team environment to achieve common goals.
  • Manage pressure and maintain a positive approach with customers and coworkers.
  • Utilize standard ERP systems to streamline processes and improve efficiency.

Requirements:

  • Experience in standard ERP systems is preferred.

About Depasqualeco:

Depasqualeco is a dynamic and customer-centric organization dedicated to providing exceptional service to our clients. We are committed to fostering a positive and inclusive work environment that values teamwork, innovation, and customer satisfaction.