Intake Coordinator

2 weeks ago


Parsippany New Jersey, United States Suncrest Hospice Full time
About Suncrest Hospice

We are a Community Health Accreditation Partner (CHAP) certified hospice dedicated to providing exceptional care and service to our patients. Our goal is to change the expectation of hospice care in your area by allocating resources to increase staff-to-patient ratios, resulting in more clinical visits and lower clinician caseloads.

Benefits
  • Actual Work-Life Balance - Enjoy a healthy work-life balance with our flexible scheduling.
  • Competitive Pay - Receive a competitive salary for your expertise.
  • Benefits Package - Enjoy a comprehensive benefits package, including medical, dental, and vision insurance.
  • Paid Time Off - Take time off to recharge and relax.
  • 401k Plan - Contribute to a 401k plan with employer match and 100% vesting after 90 days of employment.
  • Culture of Appreciation - Work in a culture that values and appreciates its team members.
  • Opportunities for Growth - Grow with a rapidly expanding national company, with potential position upgrades.
Responsibilities
  • Answer telephone inquiries and direct them to the appropriate personnel.
  • Assist with tracking and processing referrals.
  • Participate in audits and chart reviews as assigned.
  • Upload documents to our electronic medical records system.
  • Provide feedback on process and flow improvement.
  • Assist with scheduling goals of care and admission visits.
  • Collaborate with the sales team to receive incoming referral information.
  • Assist with weekend and holiday coverage as needed.
  • Perform other duties as assigned by the Director of Intake.
Requirements
  • Minimum of two years' experience in a hospice or healthcare setting, or graduation from a one- or two-year college.
  • Proficiency with Microsoft applications, including Word and Excel.
  • Strong time management and organization skills.
  • Ability to multitask and prioritize effectively.
  • Excellent telephone and customer service skills.
  • Proficiency with medical terminology.
  • Previous hospice intake experience is strongly preferred.
  • Licensure as a LPN or RN in the state of New Jersey.


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