Front Desk Operations Specialist
1 day ago
We are seeking an experienced Front Desk Operations Specialist to join our team in Alpharetta, Georgia. As a member of our dynamic team, you will be responsible for delivering exceptional patient care and providing administrative support.
About Smile DoctorsSmile Doctors is the largest national network of orthodontic clinics, operating in over 20 states. We are committed to providing excellent patient care and are looking for talented individuals to join our team.
Job Responsibilities:- Welcome patients to the practice and provide information about clinic features
- Answer, screen, and route incoming calls and take messages as needed
- Check-in and collect general information from patients on their first visit
- Verify insurance information
- Notify clinicians of patient arrival and readiness
- Makes appointments for returning patients as necessary
- Print/reprint appointment reminders and school/work excuses
- Make changes to the patient schedule as necessary
- Coordinate payment arrangements or account resolution
- Receive, store, and deliver shipments and mail
- Take payments and post to account
- Update charts and patient information
This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply.
Requirements:- High School Diploma or equivalent required
- One (1) year of administrative experience preferred
- Bilingual in Spanish a plus, but not required
- Basic knowledge of Microsoft Office
The estimated salary for this role is $40,000 - $55,000 per year, depending on experience.
Benefits:- Competitive salary
- Medical, dental, vision, and life insurance
- Short and long-term disability coverage
- 401(k) plan
- 2 weeks paid time off in your first year + paid holidays
- Discounts on braces and clear aligners for you and your family members
At Smile Doctors, we offer a dynamic and supportive work environment that encourages professional growth and development. If you are a dedicated and enthusiastic individual who is passionate about delivering exceptional patient care, we encourage you to apply.
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