Enrollment Counselor

5 days ago


St Augustine, Florida, United States Ultimate Staffing Full time
Job Summary

Ultimate Staffing is seeking a highly motivated and organized Enrollment Counselor to join our team. As an Enrollment Counselor, you will play a critical role in assisting students with the enrollment process, providing guidance and support to prospective students, and collaborating with various departments to ensure a positive enrollment experience.

Key Responsibilities
  • Student Support: Assist students with the enrollment process, answer questions, and provide critical information to ensure a smooth transition.
  • Prospective Student Guidance: Build rapport and provide guidance to prospective students interested in obtaining a degree, ensuring they remain informed and engaged throughout the process.
  • Follow-up and Communication: Maintain consistent follow-up with prospective students and applicants, ensuring they receive timely and relevant information.
  • Admissions Support: Provide essential information related to admissions requirements and enrollment processes to prospective students, assess potential applicants, and determine their eligibility for various degree programs.
  • Transcript Analysis: Search and analyze transcripts, determine whether they satisfy prerequisite completion, and record results in a database.
  • Interdepartmental Collaboration: Collaborate with various departments to facilitate a positive enrollment experience, providing requested information or directing prospective students to the appropriate department when necessary.
  • Compliance and Ethics: Participate in ethical and compliant enrollment activities, ensuring adherence to all relevant regulations and guidelines.
Requirements
  • Education: Bachelor's Degree preferred
  • Experience: Minimum of one-year higher education, sales, customer service, account management, or related experience
  • Skills: Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint), excellent telephone skills, and strong interpersonal skills


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