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Customer Care Associate

2 months ago

Washington, United States Pilchuck Veterinary Hospital Full time
Position Overview:
Join our dedicated team at Pilchuck Veterinary Hospital as a full-time Customer Service Representative in our small animal division.

Compensation:
We offer a competitive salary that is negotiable based on your qualifications and experience, with an hourly rate starting between $19 and $22. The final compensation will reflect a variety of factors including your skills, background, and location.

Who We Are Looking For:
The ideal candidate will:
- Exhibit exceptional customer service abilities
- Demonstrate strong verbal and written communication skills
- Be self-driven and proactive
- Collaborate effectively within a team
- Show flexibility in scheduling
- Quickly adapt to new tasks

Why Choose Pilchuck Veterinary Hospital?
We foster a workplace that values emotional intelligence and promotes a healthy work-life balance. Our compensation package is competitive and tailored to your experience.

Key Responsibilities and Qualifications:
- Previous experience in a receptionist role is essential.
- Strong organizational skills and meticulous attention to detail are required.
- Ability to handle multiple tasks and manage time efficiently.
- Excellent communication and listening skills are a must.
- Professional and courteous phone demeanor is expected.
- Proficiency in computer usage is necessary.
- Accurate accounting skills are critical.
- Strong problem-solving skills, including judgment, logic, creativity, and conflict resolution capabilities.

Licensing Requirements:
Candidates must be able to obtain and maintain a Veterinary Medication Clerk's license, as regulated by the WA state Department of Health.

Employee Benefits:
We are committed to the long-term growth and satisfaction of our employees, offering a comprehensive benefits package for full-time staff, which includes:
- Health, vision, and dental insurance
- 401k matching
- Paid time off (PTO)
- Paid parental leave
- Pet care discounts
- Anniversary bonuses
- Life insurance
- And much more.

Learn More About Us:
For additional information about our practice, please explore our website.