Frontline Patient Advocate

3 weeks ago


New York, New York, United States mountsinai Full time

Job Summary

The Mount Sinai Hospital is seeking a highly skilled and patient-focused Patient Service Representative I to join our team. As a key member of our access center, you will provide exceptional customer service and support to patients, families, and healthcare providers.

Key Responsibilities

  • Provide front-line contact as a patient liaison within the access center
  • Check-in/check-out patients, schedule appointments, and manage prior authorizations and referrals
  • Offer administrative and physician support to ensure seamless patient care
  • Collaborate with healthcare teams to resolve patient concerns and issues

Requirements

  • Commitment to excellence in patient-focused service
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Basic computer skills and proficiency in electronic medical records

What We Offer

The Mount Sinai Hospital offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.


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