Senior IT Support Consultant

2 days ago


Iowa City, Iowa, United States The University Of Iowa Full time
Job Summary

We are seeking a highly skilled Senior IT Support Consultant to join our team at The University Of Iowa. As a key member of our IT department, you will be responsible for providing advanced technical support and guidance to our staff and faculty.

Key Responsibilities
  • Provide expert technical support and guidance to staff and faculty on IT-related issues.
  • Collaborate with IT leadership and peer teams to promote collaboration and consistent service delivery.
  • Develop and implement best practices, centralized IT management, standardization, documentation, customer service excellence, and continual improvement approaches.
  • Lead and manage projects through analysis, integration, installation, and troubleshooting of wired and wireless computing devices.
  • Supervise and manage staff, including administrative and functional supervision.
  • Develop and enforce unit policies and procedures.
  • Manage inventory life cycle, including hardware and software inventory.
  • Provide expert technical assistance to desktop support team members.
  • Develop and maintain standards in the delivery of network-based computer resources.
  • Collaborate with campus IT professionals to achieve short and long-range network goals.
  • Develop and distribute documentation on solutions to common problems.
  • Accurately account for all performed work within centralized service management tracking systems.
Requirements
  • Extensive experience (typically 3-5 years) supporting workstations running Windows 7/10 and MS Office 2010/2016/365.
  • Extensive professional experience working with desktop hardware and software in a managed workstation environment.
  • Demonstrated ability to thrive in a fast-paced environment that requires excellent time management skills and flexibility to balance workload.
  • Excellent oral and written communication skills to communicate effectively with a variety of technical and non-technical staff, including support documentation.
  • Ability to move and install IT equipment.
  • Demonstrated ability to work independently and collaboratively within a team.
Preferred Qualifications
  • Experience providing complex IT support in a health care or health industry environment.
  • Experience with IT Service Management Change Management, Continuous Improvement Initiatives, ITIL, LEAN, and/or Project Management.
  • Experience troubleshooting client wired and wireless networking and security issues.
  • Experience managing risks associated with non-standardized hardware and software configurations in a standardized IT environment.
  • Extensive interpersonal skills with the ability to disarm escalated situations with all levels of personnel.


  • Iowa City, Iowa, United States The University Of Iowa Full time

    Job SummaryWe are seeking a highly skilled Senior IT Support Consultant to join our team at The University of Iowa. As a key member of our IT department, you will provide expert technical support and troubleshooting for software applications and hardware devices.Key ResponsibilitiesInstall and configure complex software applications in a managed workstation...


  • Iowa City, Iowa, United States University of Iowa Full time

    Job SummaryWe are seeking a highly skilled Senior IT Support Consultant to join our team at the University of Iowa. As a key member of our IT department, you will be responsible for providing expert technical support and troubleshooting for software applications and complex software installations in a managed workstation environment.Key...


  • Iowa City, Iowa, United States University of Iowa Full time

    Job SummaryWe are seeking a highly skilled Senior IT Support Consultant to join our team at the University of Iowa. As a key member of our IT department, you will be responsible for providing advanced technical support and services to our staff and faculty.Key ResponsibilitiesProvide expert-level technical support for desktop hardware and software, including...


  • Iowa City, Iowa, United States University of Iowa Full time

    Job SummaryWe are seeking a highly skilled Senior IT Support Consultant to join our team at the University of Iowa. As a key member of our IT department, you will be responsible for providing advanced technical support and guidance to our staff and faculty.Key ResponsibilitiesProvide expert-level technical support for desktop hardware, software, and...


  • Iowa City, Iowa, United States University of Iowa Full time

    Job SummaryWe are seeking a highly skilled Senior IT Support Consultant to join our team at the University of Iowa. As a key member of our IT department, you will be responsible for the advanced configuration and installation of IT hardware and software in our enterprise IT environment.Key ResponsibilitiesCollaborate closely with IT leaders, clinical teams,...


  • Iowa City, Iowa, United States The University Of Iowa Full time

    Job SummaryWe are seeking a highly skilled Senior IT Support Consultant to join our team at The University Of Iowa. As a key member of our IT department, you will be responsible for providing expert technical support and troubleshooting for software applications and managed workstations.Key ResponsibilitiesProvide expert technical support and troubleshooting...


  • Iowa City, Iowa, United States The University Of Iowa Full time

    Job SummaryWe are seeking an IT Support Consultant to provide configuration, installation, and support of desktop and printer hardware, software, and peripheral equipment in an enterprise IT environment. The successful candidate will work in clinical, critical care, research, and departmental environments, interacting with all levels of personnel, patients,...


  • Iowa City, Iowa, United States The University Of Iowa Full time

    Job SummaryThe University of Iowa is seeking an IT Support Consultant to provide configuration, installation, and support of desktop and printer hardware, software, and peripheral equipment in an enterprise IT environment.Key ResponsibilitiesAnalyze IT system needs in clinical, critical care, research, and departmental spaces and determine appropriate...


  • Iowa City, Iowa, United States Security Equipment, Inc Full time

    Job OverviewAs a Senior Sales Consultant at Security Equipment Inc., you will play a critical role in driving business growth and revenue through the development of new sales opportunities and the expansion of existing customer relationships. This is a challenging yet rewarding career that offers opportunities for professional and individual growth.Key...


  • Iowa City, Iowa, United States The University Of Iowa Full time

    Job SummaryWe are seeking a highly skilled Senior IT Support Consultant to join our team at The University of Iowa. This is a full-time position responsible for planning, coordinating, and managing support of the UI Health Care's Perioperative IT environments.Key ResponsibilitiesIdentify and address trends with appropriate teams.Manage systems used to...

  • Senior Geologist

    2 weeks ago


    Iowa City, Iowa, United States Civil & Environmental Consultants, Inc. Full time

    Senior Geologist Job DescriptionCivil & Environmental Consultants, Inc. is seeking a highly skilled Senior Geologist to join our team in Johnson City. As a key member of our Environmental Practice, you will be responsible for managing current clients, developing new business, and leading projects in real estate, mining, power sector, manufacturing,...


  • Iowa City, Iowa, United States Geosyntec Consultants Full time

    Senior Geotechnical Engineer OpportunityWe are seeking a highly experienced Senior Geotechnical Engineer to join our geoenvironmental and geotechnical practice in Johnson City, TN. This position is ideal for a talented individual who is interested in leading innovative and challenging projects involving project management, design and construction, coal...


  • Iowa City, Iowa, United States DiningRD Full time

    Registered Dietitian (RD) - Full Time - Part Time AvailableAt DiningRD, we are seeking a highly skilled Registered Dietitian (RD) to join our consulting team. As a key member of our team, you will be responsible for providing expert nutrition services to skilled nursing facilities and behavioral health organizations.Key Responsibilities:Completion of MDS...


  • Iowa City, Iowa, United States DiningRD Full time

    Registered Dietitian (RD) - Full Time - Part Time AvailableAt DiningRD, we are seeking a skilled Registered Dietitian (RD) to join our consulting team. As a key member of our team, you will be responsible for providing expert nutrition services to skilled nursing facilities and behavioral health organizations.Key Responsibilities:Completion of MDS...

  • Senior Geoscientist

    1 week ago


    Iowa City, Iowa, United States Civil & Environmental Consultants, Inc. Full time

    About the RoleCivil & Environmental Consultants, Inc. is seeking a highly experienced Senior Geologist to join our team in Johnson City office. As a key member of our Environmental Practice, you will be responsible for managing current clients, developing new business opportunities, and overseeing projects related to environmental due diligence, brownfield...


  • Iowa City, Iowa, United States Geosyntec Consultants Full time

    Senior Geotechnical Engineer OpportunityWe are seeking a highly experienced Senior Geotechnical Engineer to join our geoenvironmental and geotechnical practice in our Johnson City, TN office.This position is well-suited for a talented, highly experienced individual who is interested in being a leader and contributing to innovative and challenging projects...


  • Iowa City, Iowa, United States Versique Search & Consulting Full time

    Job Title: Senior Internal AuditorJoin Versique Search & Consulting, a leading recruitment agency, as a Senior Internal Auditor and take on a challenging role that requires expertise in auditing and risk management.About the Role:We are seeking a highly skilled and experienced Senior Internal Auditor to join our team. As a Senior Internal Auditor, you will...

  • Senior Architect

    3 weeks ago


    Iowa City, Iowa, United States Clark Nexsen Full time

    Job SummaryWe are seeking a highly experienced and skilled Senior Architect to join our team at Clark Nexsen. As a Senior Architect, you will be responsible for leading and managing architectural design services on complex projects, collaborating with cross-functional teams, and ensuring the delivery of high-quality designs that meet our clients' needs.Key...


  • Iowa City, Iowa, United States Vlink Full time

    {"About VLink: VLink is a leading digital technology services and consulting company, headquartered in Connecticut. With a strong presence in the industry since 2006, we have established ourselves as a trusted partner for global clients. Our team of innovative professionals has been solving complex business and IT challenges, delivering cutting-edge...


  • Iowa City, Iowa, United States Harrison Consulting Solutions Full time

    Senior Structural/Bridge EngineerHarrison Consulting Solutions is seeking a highly skilled Senior Structural/Bridge Engineer to join our team in Iowa City. As a key member of our engineering team, you will be responsible for overseeing the design and development of bridge structure projects, working closely with clients and other team members to ensure...