Service Experience Representative
3 weeks ago
The Service Experience Representative at All Building Cleaning Corp is a vital position that requires a unique blend of interpersonal skills, technical knowledge, and a passion for delivering exceptional customer experiences. This individual will be responsible for ensuring seamless interactions between our company and clients, addressing their concerns, and driving business growth.
Main Responsibilities:
* Visit new prospective clients to assess their specific cleaning and maintenance needs, providing tailored solutions and recommendations.
* Develop and maintain lasting connections with existing clients, continually assessing their needs and developing strategies to drive client satisfaction and retention.
* Regularly meet with sales teams to stay informed about the latest services and products, using this expertise to enhance customer interactions and drive business growth.
* Utilize customer scripts when navigating complex situations and refer to a supervisors when necessary, ensuring prompt resolution and escalation when required.
* Respond to incoming calls from customers regarding products, services, general information, and complaints, prioritizing timely and accurate responses.
* Maintain high customer satisfaction levels by providing precise information, addressing concerns, and mitigating complaints, ultimately driving loyalty and retention.
* Document customer interactions and follow up on their experiences with our company, continuously improving processes and services.
Requirements:
* Problem-solving mindset with a proactive approach to identifying and addressing challenges, coupled with excellent communication skills and interpersonal abilities.
* Strong understanding of customer interface and interaction principles, with a focus on delivering exceptional experiences.
* High school diploma or equivalent, with a commitment to ongoing learning and professional growth.
Salary and Benefits:
This role offers a competitive salary of $48,000 - $58,000 per year, depending on experience, as well as a comprehensive benefits package including health insurance, 401(k) matching, and paid time off.
-
Service Experience Representative
2 weeks ago
Miami, Florida, United States THE COLLECTION Full timeAbout THE COLLECTIONTHE COLLECTION is a professional service provider that sets the standard for exceptional customer experiences. Our team of experts is dedicated to delivering unparalleled service to our customers.As a Customer Experience Coordinator at THE COLLECTION, you will be responsible for managing large volumes of inbound and outbound calls,...
-
Customer Experience Representative
2 weeks ago
Miami, United States Sears Holdings Corp. Full timeAt Sears Holdings Corp., we are committed to providing an exceptional shopping experience for our customers. As a Customer Experience Representative, you will play a critical role in achieving this goal by selling and servicing customers within one or more departments.Key ResponsibilitiesYour primary responsibilities will include:Selling and servicing...
-
Customer Experience Representative
3 weeks ago
Miami, United States Urban Outfitters Full timeKey ResponsibilitiesAs a Cashier and Customer Service Representative, you will be responsible for handling customer transactions, answering queries, and resolving issues in a professional and courteous manner. You will also be expected to maintain a high level of product knowledge, stay up-to-date on promotions and sales events, and collaborate with...
-
Customer Experience Representative
2 weeks ago
Miami, Florida, United States Golden View Solutions Full timeWelcome to Golden View Solutions, where we specialize in customer retention and acquisition for a variety of industries.We are seeking a dedicated Custoemr Experience Representative to join our team in Miami, Florida.The estimated annual salary for this position is $55,000 - $70,000 based on experience and qualifications.In this role, you will work closely...
-
Customer Experience Representative
2 weeks ago
Miami, United States Churchs Chicken Full time**Job Summary:** We are seeking a Customer Experience Representative to join our team at Church's Chicken. As a key member of our crew, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.**About the Role:**Greet all customers with a warm smile and make them feel welcome through positive...
-
Customer Experience Representative
2 weeks ago
Miami, Oklahoma, United States T-Mobile Full timeJob Description:As a Customer Experience Representative at T-Mobile, you will play a critical role in delivering an exceptional customer experience. You will be responsible for assisting customers with their wireless needs, including selecting plans, activating devices, and resolving issues.Responsibilities:Interact with customers to understand their needs...
-
Miami Customer Experience Representative
2 weeks ago
Miami, Florida, United States Miami, FL Full timeJob OverviewBistro Delight in Miami, FL is hiring a skilled Customer Service Representative to join our team. In this role, you will provide superior customer service and a positive experience to our customers.Your key responsibilities will include:Delighting customers by applying good judgment and resolving issues efficiently.Managing customer complaints...
-
Customer Service Representative
2 weeks ago
Miami, Florida, United States Hobart Service Full timeAbout the RoleWe are seeking a highly skilled Operations Coordinator to join our team! This exciting opportunity involves performing a range of duties associated with dispatching functions to provide prompt and efficient service to our customers. The successful candidate will have frequent contact with district employees and constant contact with customers...
-
Miami, Florida, United States RemX Full timeCustomer Service Representative OpportunityRemX is seeking skilled Bilingual Customer Service Representatives to fill REMOTE positions in Miami, FL.The successful candidate will be compensated with an hourly rate of $17-$18 (dependent on experience). This role requires flexibility in scheduling, with available shifts from 7am-11pm.Job Requirements: 1+ years...
-
Customer Service Representative
4 weeks ago
Miami, United States Intertek USA, Inc. Full timeCustomer Service Representative - Onsite with minimal/ occasional travel Intertek, a leading provider of quality and safety solutions to many of the worlds top-recognized brands and companies, is actively seeking a Customer Service Representative to Customer Service, Customer Service Representative, Representative, Sales Engineer, Manufacturing, Retail
-
Customer Service Representative
2 weeks ago
Miami, United States Black Box Full timeInitial point of contact for clients requiring technical troubleshooting experience on hardware, software, network and connectivity issues. Identify, research, analyze, diagnose, resolve and close first level technical problems in a quality and timel Customer Service Representative, Customer Service, Client Service, Technical Support, Representative, Service...
-
Customer Service Representative
4 weeks ago
Miami, United States Performing Arts Consultants Full timeAbout the job Customer Service Representative Performing Arts Consultants is committed to providing exceptional service to our customers. We are looking for a dedicated, friendly, and professional Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing them...
-
Customer Service Representative
4 weeks ago
Miami, United States Performing Arts Consultants Full timeAbout the job Customer Service Representative Performing Arts Consultants is committed to providing exceptional service to our customers. We are looking for a dedicated, friendly, and professional Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing them...
-
Customer Service Representative
3 months ago
Miami, United States Performing Arts Consultants Full timeAbout the job Customer Service Representative Performing Arts Consultants is committed to providing exceptional service to our customers. We are looking for a dedicated, friendly, and professional Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing them...
-
Financial Services Representative
3 weeks ago
Miami, Florida, United States Educational Federal Credit Union Full timeAre you passionate about providing exceptional customer service? Do you have a knack for understanding complex financial products and services? We are seeking a highly motivated and experienced Financial Services Representative to join our team!Job SummaryWe are looking for a detail-oriented individual with excellent communication skills to serve as a...
-
Customer Service Representative
4 months ago
Miami, United States Doosan Corp Full timeA Customer Service Representative will provide administrative sales and customer care support to a Distributor Network of 15-20, as the single point of contact for the Dealers commercial queries, requests, issues, claims etc. Good Customer Service ap Customer Service, Customer Service Representative, Representative, Order Fulfillment, Manufacturing, Sales,...
-
Housekeeping Service Representative
3 weeks ago
Miami, United States AccorHotel Full time**Job Overview:** Housekeeping Service Representative We are seeking a highly motivated and detail-oriented Housekeeping Service Representative to join our housekeeping team at AccorHotel. As a key member of our staff, you will be responsible for maintaining the cleanliness and organization of guest rooms and public areas, ensuring a high-quality experience...
-
Service Experience Specialist
3 weeks ago
Miami, Florida, United States Othrlvl Inc Full timeAbout the Role:As a Customer Service Representative at Othrlvl Inc, you will play a critical role in ensuring that our customers receive the highest level of service and support. Your primary responsibility will be to help customers by providing product and service information and resolving technical issues. This is a full-time position that requires a high...
-
Guest Services Representative
3 weeks ago
Miami, United States Crew Life at Sea Full timeJob Title: Guest Services RepresentativeCrew Life at Sea is seeking a highly skilled and experienced Guest Services Representative to join our gaming team in Miami, FL. As a key member of our team, you will be responsible for delivering exceptional guest services, ensuring our guests have a memorable and enjoyable experience.About the Role:The ideal...
-
Service Representative
2 weeks ago
Miami, United States Air On Demand Full timeAbout the Job:Are you a people-person with excellent communication skills? Do you enjoy helping others and providing top-notch customer service? We're looking for a skilled Service Representative to join our team at Air On Demand.Key Responsibilities:Provide fast, friendly, and fun customer service via phone.Schedule appointments and manage online...