Multi-Lingual Customer Experience Representatives

3 weeks ago


Miami, Florida, United States RemX Full time
Customer Service Representative Opportunity

RemX is seeking skilled Bilingual Customer Service Representatives to fill REMOTE positions in Miami, FL.

The successful candidate will be compensated with an hourly rate of $17-$18 (dependent on experience). This role requires flexibility in scheduling, with available shifts from 7am-11pm.

  • Job Requirements: 1+ years of customer service experience, High School diploma, bilingual proficiency in English and Spanish

Main responsibilities include:

  1. Handling inbound calls and resolving consumer complaints
  2. Keeping customers informed about their claims status
  3. Exceeding performance targets in efficiency, customer satisfaction, and first call resolution


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