Customer Experience Representative

3 weeks ago


Miami, Florida, United States Golden View Solutions Full time

Welcome to Golden View Solutions, where we specialize in customer retention and acquisition for a variety of industries.

We are seeking a dedicated Custoemr Experience Representative to join our team in Miami, Florida.

The estimated annual salary for this position is $55,000 - $70,000 based on experience and qualifications.

In this role, you will work closely with our marketing teams to develop and execute customized marketing strategies for client directives. You will also participate in product/service knowledge training provided to marketing teams and ensure the highest level of customer service resulting in increased productivity and achieving sales goals.

Your responsibilities will include:

  • Developing and executing customized marketing strategies for client directives;
  • Participating in product/service knowledge training provided to marketing teams;
  • Ensuring the highest level of customer service resulting in increased productivity and achieving sales goals;
  • Gaining knowledge of the marketing and branding strategy of all new clients acquired by the company.

To be successful in this role, you should possess strong problem-solving skills, the ability to work effectively in a team environment, and excellent communication skills. A high school diploma or general education degree (GED) and at least six months of customer service or marketing experience are required. 1-2 years of relevant experience is preferred.



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