Linux Desktop Support Specialist

4 days ago


Nashville, Tennessee, United States Canonical - Jobs Full time

Are you passionate about delivering exceptional technical support experiences? Canonical, the pioneering tech firm behind Ubuntu, is seeking a talented Linux Desktop Support Engineer to join our team.

">About the Role

We're looking for an individual with a strong background in Linux system administration, troubleshooting, and customer service. As a Linux Desktop Support Engineer at Canonical, you will be responsible for providing top-notch technical support to our customers, ensuring they receive timely and effective resolutions to their issues.

Your day-to-day duties will include:

  • Providing technical expertise to customers via phone, email, and web
  • Handling new cases promptly and efficiently
  • Maintaining accurate records of customer interactions
  • Collaborating with internal teams to resolve complex issues
  • Staying up-to-date with the latest technologies and developments in the field

In return for your hard work and dedication, we offer a competitive salary range of $80,000 - $120,000 per annum, depending on experience, as well as a comprehensive benefits package that includes remote working flexibility, a personal learning budget, annual compensation reviews, recognition rewards, and more.

Requirements

To be successful in this role, you'll need:

  • A bachelor's degree in a relevant field (e.g., computer science, electrical engineering)
  • Strong experience with Linux system administration and troubleshooting
  • Excellent communication and problem-solving skills
  • The ability to work independently and collaboratively as part of a global team

If you're a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity to join our team.



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