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Client Support Specialist

3 months ago


Houston, Texas, United States Pediatric Home Service, Inc. Full time

Position Title: Customer Support Assistant

Job Category: Administrative and Business Operations

Job Details:

Overview:

Pediatric Home Service, Inc. is a leader in the home health care sector, dedicated to enhancing the lives of medically complex patients within their homes and communities. This role is essential for those who wish to leverage their skills to positively impact patient care.

Role Summary:

As a Customer Support Assistant, you will thrive in a dynamic team atmosphere, providing collaborative support to both patients and colleagues while ensuring exceptional service quality. This role uniquely combines customer service and administrative responsibilities, offering daily variety and engagement.

Key Responsibilities:

  • Act as the primary contact for customer supply pickups at the front desk.
  • Assist various departments with special projects as needed.
  • Serve as a backup for Receptionists, ensuring seamless operations.
  • Conduct daily audits of outstanding supplies and collaborate with other departments to maintain accuracy.

Qualifications:

The ideal candidate will be self-driven, possess strong multitasking abilities, and demonstrate excellent interpersonal and organizational skills. Experience in a team-oriented environment and the capacity to quickly adapt to new computer systems are essential.

Work Schedule:

This is a full-time position with a Monday to Friday schedule, offering flexible hours between 7:00 AM and 5:00 PM.

Health and Safety Compliance:

In alignment with health guidelines, interviews will be conducted remotely until further notice. Compliance with COVID-19 vaccination requirements is mandatory for all employees.

Diversity and Inclusion:

Pediatric Home Service, Inc. is an equal opportunity employer, committed to fostering an inclusive workplace for all individuals, regardless of background or identity.