Customer Service Ambassador

6 days ago


Pleasant Grove, Utah, United States Heirloom Restaurant Group Full time
Job Summary:
We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Ambassador. This role is perfect for someone who enjoys working in a fast-paced environment, providing exceptional customer service, and ensuring accuracy in cash handling.

About Us:
Heirloom Restaurant Group is a restaurant brand management company with a passion for creating meaningful experiences for our customers. We prioritize fostering a diverse and inclusive work environment where our team members can thrive.

Key Responsibilities:
As a Customer Service Ambassador, you will be responsible for:
  • Providing excellent customer service by greeting customers warmly, answering questions, and processing orders accurately.
  • Handling cash, credit cards, and other forms of payment while maintaining a high level of attention to detail.
  • Maintaining a clean and organized workspace, including the cashier area and surrounding areas.
  • Collaborating with kitchen and serving staff to ensure accurate and timely order fulfillment.

Requirements:
To succeed in this role, you should possess:
  • Previous experience in customer service or cash handling preferred.
  • Strong numerical and math skills for accurate transaction processing.
  • Excellent communication and interpersonal skills.
  • Familiarity with POS systems and basic computer skills.
  • Ability to work in a fast-paced environment with a focus on attention to detail.
  • Flexibility to work evenings, weekends, and holidays.

Benefits:
As a valued member of our team, you will enjoy:
  • Free food
  • Paid Time Off for full-time employees
  • Insurance Reimbursement Plans for full-time employees

Estimated Salary Range:
$12-$15 per hour, depending on experience and qualifications.

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