Lead Security Sales Specialist

3 weeks ago


Washington, United States Lumen Technologies Full time
About Lumen

Lumen Technologies is a leading provider of innovative solutions that connect people, data, and applications. Our mission is to ignite business growth by delivering secure, reliable, and efficient connectivity. We're committed to building a culture of teamwork, trust, and transparency, where our employees can thrive and make a lasting impact.

The Role

We're seeking a highly skilled Lead Security Sales Specialist to join our team. As a key member of our sales organization, you'll be responsible for managing business development activities for high-profile named accounts and specific market segments. Your primary goal will be to expand and grow our Security and SASE services product portfolio.

Main Responsibilities
  • Develop and implement strategic and tactical sales account plans to drive revenue growth and customer satisfaction.
  • Identify and develop Security services portfolio product sales opportunities, including SASE, DDoS Mitigation, Threat Intelligence, Professional Services, and other Security services.
  • Provide product solutions, ensure customer satisfaction, and maintain positive ongoing relationships to maximize sales for the company.
  • Implement intelligent contact and task routing based on NLU and agent skills, proactive digital communications, contact containment via AI virtual agents, and date management.
  • Develop cross-functional uses cases across NAO, Product, Sales, IT, and Finance, and establish the vision and strategic direction for assigned units.
  • Ensure necessary measurements and analytics are in place to support performance management and SLA adherence at a department level.
  • Carry out continuous improvement analysis of customer activity, team performance, and company processes to identify areas of opportunity and develop improvement plans.
Requirements
  • 8+ years of relevant job experience in Security Sales and/or Information Technology.
  • Bachelor's degree or equivalent combination of applicable education and experience.
  • Strong communication skills and proficiency in selling to the close.
  • Ability to travel as necessary.
What We Offer

We offer a comprehensive benefits package, including health, life, and voluntary lifestyle benefits, as well as a competitive salary and bonus structure. Our company is committed to providing equal employment opportunities to all persons regardless of protected statuses.



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