Assistant General Manager

4 hours ago


Aurora, Colorado, United States Stonebridge Companies Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Stonebridge Companies. As a key member of our hotel operations team, you will be responsible for managing the day-to-day operations of our properties, including front office, housekeeping, food and beverage, and engineering departments.

Key Responsibilities
  • Lead operational managers to success on daily, weekly, monthly, and annual action plans relative to property business plans and financial goals.
  • Ensure compliance with brand standard operating procedures and policies.
  • Plan, organize, facilitate, and/or participate in various hotel and department meetings.
  • Develop and implement plans to improve guest satisfaction and associate satisfaction.
  • Monitor and develop associate performance, particularly operational managers, to include supervision and professional development, scheduling, counseling, evaluations, recognition, and rewards.
  • Interview, hire, and train associates, particularly management-level.
  • Monitor service quality, operational efficiency, guest satisfaction, standards compliance, and service and financial measurements.
  • Identify operational performance, productivity, and efficiency gaps and develop measures to correct those deficiencies.
  • Support assigned departments to achieve financial/business plan goals and expectations in accordance with established operating budgets, monitoring progress monthly, and implementing controls for expense management.
  • Minimize risk and oversee loss prevention measures in the areas of guest and associate safety and security of the hotel and property, and in accordance with state, federal, and company policies.
Requirements
  • Bachelor's degree from a four-year college or university (Hospitality or Hotel Administration preferred); or four years equivalent experience and/or training; or equivalent combination of education and experience.
  • Minimum of two years equivalent experience in a full-service hotel property of similar size and quality.
  • Solid career progression in management of both Rooms and Food & Beverage operations.
  • Thorough understanding of revenue and yield management principles.
  • Ability to work a varied schedule that includes evenings, nights, weekends, and holidays.
What We Offer
  • Be part of a cohesive team with opportunities to build a successful career.
  • Have the opportunity to engage in diverse and challenging work.
  • Derive a sense of pride in work well done.
  • Be recognized for excellence.


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