Patient Service Coordinator
3 weeks ago
Overview
Rutland Regional Medical Center is seeking a detail-oriented and customer-focused Patient Service Coordinator to join our team. As a key member of our front office staff, you will play a vital role in ensuring the smooth operation of our clinic.
About the Role
This is an exciting opportunity for someone who enjoys working with people and has excellent communication skills. You will be responsible for registering patients, collecting co-payments, handling phone calls and face-to-face conversations with customers, and providing accurate information regarding payments and visit details.
Responsibilities
- Register patients with complete demographic, insurance, and clinical information to ensure accurate records and timely billing.
- Collect co-payments from patients at point of service.
- Handle multiple incoming phone calls and face-to-face conversations with customers in a professional and courteous manner.
- Communicate important visit information to patients, such as arrival times and preparation requirements.
- Support clinical staff as needed and perform clerical duties to ensure efficient patient flow.
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent.
- At least 2 years of secretarial experience or medical office training, including 1 year of patient or customer service experience.
- Experience using computerized health information systems.
- Excellent oral and written communication skills.
- Demonstrated strong knowledge of basic computer skills.
- Demonstrated moderate knowledge of Medical Terminology.
What We Offer
We offer a competitive salary range of $16.60 - $24.65 per hour, depending on experience.
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