Medical Receptionist

The Rutland Regional Medical Center seeks a skilled and detail-oriented Medical Receptionist to serve as the initial point of contact for patients, referring offices, physicians, and providers. As a key member of our team, you will be responsible for maintaining accurate patient records, handling financial transactions, and providing exceptional customer service.

This is an excellent opportunity for a motivated individual who is passionate about delivering top-notch care and support to our patients. If you are looking for a challenging and rewarding role in a dynamic healthcare environment, we encourage you to apply.

About the Role:

• Registers patients with complete demographic, insurance, and clinical information for accurate billing and record-keeping purposes.
• Collects co-payments and handles financial transactions with patients in a professional and courteous manner.
• Handles multiple incoming phone calls and face-to-face conversations with patients, staff, and external partners.
• Communicates effectively with patients regarding their visit schedules, preparation requirements, and any test or procedure-related instructions.
• Maintains confidentiality and adheres to HIPAA guidelines at all times.

Requirements:

• High school diploma or equivalent required; medical office experience preferred.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong organizational and time management skills to prioritize tasks and manage multiple responsibilities.
• Ability to work in a fast-paced environment and maintain composure under pressure.

Compensation: $16.32 - $24.59 per hour