Parts Operations Supervisor
1 week ago
The Parts Operations Supervisor is responsible for overseeing the daily functions of the parts department, ensuring the seamless flow of components to support production activities while managing inventory levels effectively. This role demands proficient computer skills and the ability to conduct thorough online research. Flexibility, strong interpersonal abilities, project management experience, and the capacity to collaborate with various levels of internal management, staff, clients, and vendors are essential. The work environment is dynamic and can be noisy, requiring a candidate who is adaptable and eager to learn.
Key Responsibilities
- Facilitate parts sales directly to customers and retrieve parts for internal projects.
- Utilize the Fullbay system to oversee inventory management, ordering, tracking, and invoicing for internal projects and customer requests.
- Assist customers in identifying and purchasing the correct components.
- Promptly check in parts received from various delivery services, ensuring accuracy against purchase orders.
- Inspect for damages and communicate any issues to the parts distribution center.
- Regularly update inventory records and pricing to maintain profitability.
- Generate sales receipts and credit memos as necessary for parts transactions.
- Incorporate parts and freight costs into customer service orders.
- Process customer payments and manage cash/petty cash transactions.
- Prepare quotes and estimates for customer inquiries.
- Monitor inventory levels, noting low stock items and placing orders accordingly.
- Return unused parts from jobs to inventory and track core returns by their due dates.
- Proactively maintain cleanliness and organization within the workspace.
- Submit daily financial documents to accounting promptly each morning.
Communication Duties
- Provide updates to customers regarding the status of their parts.
- Collaborate with mechanics and shop management to ensure all necessary parts are available for repair tasks.
- Maintain communication with the parts distribution center regarding parts availability.
Qualifications
- Experience in the automotive sector is preferred.
- Excellent communication and customer service skills are essential.
- A willingness and ability to acquire new skills and knowledge.
- Strong product knowledge to accurately identify and recommend necessary parts.
- Proficiency in computer usage.
- Effective problem-solving abilities.
- Mathematical skills for managing inventory, pricing, and estimates.
- Attention to detail is crucial.
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