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Regional Maintenance Lead

4 weeks ago

Dallas, Texas, United States Digital Realty Full time
About the Role

We are seeking a highly skilled Regional Maintenance Lead to join our Americas Operations Support Team. As a key member of our team, you will be responsible for implementing global standards for technical operations, driving continuous improvement, and ensuring the highest level of maintenance and technical operations excellence across our Americas region.

Key Responsibilities
  • Implement global standards for technical operations and drive continuous improvement initiatives
  • Support the North American Technical Operations team and partner with the Global team to achieve shared goals
  • Perform tasks related to Change/MOP review and approval, vendor oversight, and maintenance contract management
  • Assist the Regional Tech Ops Lead in defining and implementing group maintenance policy and standards
  • Work with Sub-Regional teams to implement global standards and hold them accountable for maintaining standards across reliability, maintenance, change management, and site acceptance
  • Manage the Maintenance Management systems, ensuring software is up-to-date and changes are approved by relevant governance
  • Collaborate with Regional Maintenance lead and Regional Procurement to ensure all relevant maintenance contracts are in place and cost-effective
  • Take a holistic view on subcontracts, reviewing possibilities of consolidation and standardization to reduce risk and cost
  • Work with Procurement to ensure economies of scale are leveraged to increase cost-effectiveness of maintenance contracts
  • Define and review standard subcontractor KPIs and SLAs
  • Schedule regular face-to-face meetings with Market Maintenance Leads to discuss maintenance performance, address issues, and other relevant topics
  • Provide regular updates to the Regional Ops Leads on asset and maintenance activities, including planned and reactive work performance reporting
About Digital Realty

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation, and interconnection solutions. Our global data center platform, PlatformDIGITAL, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges.

What We Offer

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things, and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.