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Bilingual Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.
Key Responsibilities- Provide excellent customer service, answering questions and resolving issues in a timely and professional manner
- Build trust relationships with customers, understanding their needs and presenting relevant products and services
- Process sales transactions accurately and efficiently, following company policies and procedures
- Meet and exceed sales goals, maintaining a high level of customer satisfaction
- Stay up-to-date on product knowledge, features, and benefits, making recommendations to customers as needed
- Maintain a clean and organized store environment, adhering to visual standards and inventory control procedures
- Participate in ongoing training and development to improve sales and customer service skills
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- At least one year of experience in a customer-facing role, preferably in retail or sales
- Ability to read, write, and communicate in English and Spanish
- Valid driver's license and reliable transportation
- Ability to lift up to 50 pounds and stand for long periods
As a Sherwin-Williams employee, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment, where everyone has the opportunity to succeed.
