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Dental Office Receptionist
2 months ago
Blunn Creek Family Dentistry is seeking a dedicated and experienced Front Desk Agent to join our team in South Austin. We are committed to providing exceptional dental care to our patients and fostering a positive and supportive work environment.
As a key member of our practice, you will be responsible for ensuring a smooth and welcoming experience for every patient who walks through our doors. Your responsibilities will encompass a range of administrative tasks, from greeting patients and managing appointments to handling insurance verification and communication.
Responsibilities:- Warmly greet and assist patients upon arrival.
- Efficiently check patients in and out for their appointments.
- Schedule patient appointments and manage the practice calendar.
- Verify insurance coverage and process claims accurately.
- Answer incoming phone calls promptly and professionally, addressing patient inquiries and scheduling requests.
- Maintain a clean and organized reception area.
- High School Diploma or equivalent.
- Proven experience working as a Front Desk Agent or in a similar role within a dental practice.
- Exceptional customer service skills and a friendly demeanor.
- Strong communication and interpersonal skills, both written and verbal.
- Proficiency with dental software systems (e.g., Open Dental).
- Ability to multitask effectively and prioritize tasks in a fast-paced environment.
- Bilingual proficiency is a plus.