Customer Service Representative

1 week ago


Peoria, Illinois, United States Massage Envy Full time
{"title": "Wellness Advisor", "description": "About Us

At Massage Envy, we believe that regular massage, stretch, and facials are essential components of whole-body wellness. Our mission is to provide a safe and therapeutic environment for our clients to achieve their wellness goals.

Key Responsibilities
  • Provide exceptional customer service by greeting clients, scheduling services, and addressing their needs.
  • Promote the value of total body care by educating clients on new services and selling the Massage Envy Wellness Program.
  • Drive member retention through outreach and building positive relationships with team members.
  • Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.
Qualifications
  • Prior experience in customer service or a related field.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

We are committed to creating a workplace culture that values teamwork, respect, and open communication. If you are passionate about wellness and customer service, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}



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