Field Advisor Assistant

2 weeks ago


Niles, Ohio, United States RoofingSource Full time
Job Summary

We are seeking a Service Coordinator to join our team at RoofingSource, a national roofing company headquartered in Niles, IL. As a Service Coordinator, you will be responsible for supporting and assisting in the management of each Field Advisor's territory to ensure peak performance.

The ideal candidate will have 2 years of dispatch, customer service, and/or administrative experience, preferably in a construction or logistics environment. A college degree or equivalent work experience is preferred. The successful candidate must be able to multitask, prioritize competing responsibilities, and communicate effectively with colleagues and clients.

This is an exciting opportunity to work in a collaborative and supportive environment that fosters personal and professional growth. At RoofingSource, we pride ourselves on not being a typical roofing company, offering unique and best-in-class solutions. Our Service Coordinators operate in a collaborative workspace, equipped with tools and technology to monitor and plan for our field staff.

Key Responsibilities:

  • Supporting and assisting in the management of each Field Advisor's territory to ensure peak performance
  • Working closely with Production, Service, Sales, and HR/People teams
  • Providing exceptional customer support to our clients when they request service
  • Processing work orders in an efficient manner for 10+ Field Advisors
  • Creating documentation and internal communication for service calls
  • Managing third-party platforms for service requests
  • Assisting with approving service reports
  • Assisting with scheduling and billing work with customers, Field Advisors, and other partners to complete jobs in a timely and proactive manner
  • Auditing hours worked daily by Field Advisor team members as well as submitting bi-weekly payroll to accounting
  • Creating and maintaining databases and spreadsheets in g-suite and excel (e.g., admin databases and supply spreadsheets)
  • Maintaining client confidence and protecting operations by keeping information confidential
  • Adapting and implementing necessary changes to meet growth plans

Estimated Salary: $80,000 - $100,000 per year, based on location and experience



  • Niles, Ohio, United States RoofingSource Full time

    About the RoleWe are looking for a highly motivated and organized Service Coordinator to join our team at RoofingSource. As a Service Coordinator, you will play a critical role in supporting our Field Advisors and ensuring the success of our clients.The ideal candidate will have a strong background in dispatch, customer service, and/or administration,...


  • Niles, Ohio, United States TAP Group Full time

    About Our CompanyWe are a family-owned business with a rich history in the Niles Design District. Our Sales Advisors enjoy a dynamic and supportive work environment, with opportunities to develop new skills and advance their careers. As a Sales Advisor, you will be responsible for identifying new business opportunities, building strong relationships with...


  • Niles, Ohio, United States TAP Group Full time

    Join Our TeamWe are seeking a talented Sales Advisor to become an integral part of our team at Advantage Gallery. As a Sales Advisor, you will be responsible for developing new prospects and interacting with existing clients to increase sales and grow company revenue.The ideal candidate will have previous experience in sales, customer service, or related...


  • Niles, Ohio, United States TAP Group Full time

    Take Your Career to the Next LevelWe are seeking a driven and results-focused Sales Advisor to join our team at Advantage Gallery. As a Sales Advisor, you will play a key role in developing new prospects and interacting with existing clients to increase sales and grow company revenue.The ideal candidate will have previous experience in sales, customer...


  • Niles, Ohio, United States RoofingSource Full time

    About the RoleWe are seeking a highly skilled Service Coordinator Expert to join our team at RoofingSource. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and support.Responsibilities:Customer Support: Provide top-notch support to our clients, ensuring their needs are met promptly and...


  • Niles, Ohio, United States Golf Mill Ford Full time

    About Golf Mill FordGolf Mill Ford, a leading automotive group, is seeking a skilled Customer Service Representative - Automotive to join our team. With multiple dealership locations across Illinois, we prioritize excellence in every aspect of our operations. This role requires exceptional customer service skills, effective communication, and adaptability in...


  • Niles, Ohio, United States Golf Mill Ford Full time

    Job DescriptionGolf Mill Ford, a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois, is seeking an experienced Automotive Service Consultant. As a trusted name in the industry, we are committed to excellence in every aspect of our operations. The ideal candidate will have superior customer service skills,...


  • Niles, Ohio, United States Family Dollar Full time

    Are you passionate about delivering exceptional customer service? Family Dollar is seeking a Customer Service Representative to join our team!Job Summary:This role involves providing outstanding service to customers, greeting them warmly and assisting with merchandise selection. You will also be responsible for completing cash register transactions and...


  • Niles, Ohio, United States LG Solution Partner,LLC _Purchasing Team Full time

    About UsLGSUP is a dynamic and innovative company dedicated to delivering high-quality solutions to our customers. We are committed to fostering a culture of excellence, teamwork, and continuous improvement.Job DescriptionWe are seeking an Electronics Engineer to join our Purchasing Team. As a key member of our team, you will be responsible for ensuring the...


  • Niles, Ohio, United States LG Solution Partner,LLC _Purchasing Team Full time

    Technical Specialist PositionWe are seeking a Technical Specialist to join our Purchasing Team at LG Solution Partner, LLC. As a key member of our team, you will be responsible for ensuring the quality and reliability of our electronic components.About the RoleThis is a challenging and rewarding position that requires a strong background in electronics...


  • Niles, Ohio, United States ProCare Therapy Full time

    About ProCare TherapyWe are a leading provider of speech therapy services in the region. Our team is passionate about making a positive impact on students' lives.Compensation and BenefitsThis full-time position comes with a competitive hourly rate of $43-48. The benefits package includes comprehensive medical, dental, and vision coverage, as well as a 401(k)...


  • Niles, Ohio, United States cesna Full time

    Company Overview">Cesna is a top leader in whole food distributors, founded in Chicago in 1980. With a small warehouse and a vision to provide authentic food items to the masses, Cesna has grown to be one of the largest Korean and Pan-Asian food wholesalers and distributors in the Midwest.Job Summary">We are seeking a skilled Retail Assistant Store Manager...


  • Niles, Ohio, United States Zekelman Industries Full time

    About the CompanyZekelman Industries is a leading manufacturer of steel pipe and tube products in North America. We offer a competitive compensation package, including a paid internship experience, opportunities for professional development, and a collaborative work environment.We are seeking a dedicated and detail-oriented individual to join our Technical...


  • Niles, Ohio, United States On Demand New Day Recovery LLC Full time

    Job SummaryWe are seeking a skilled Patient Healthcare Associate (PHA) to join our team at New Day Recovery. This is an excellent opportunity for someone who is passionate about providing compassionate care and support to individuals struggling with addiction.About the RoleAs a PHA, you will be responsible for assisting with medication administration,...


  • Niles, Ohio, United States On Demand New Day Recovery LLC Full time

    Job OverviewNew Day Recovery is a leading provider of inpatient drug and alcohol treatment in Northeast Ohio. Our mission is to deliver compassionate care and support to individuals struggling with addiction.About the RoleWe are seeking a skilled Patient Healthcare Associate (PHA) to join our team. As a PHA, you will play a vital role in supporting patients...


  • Niles, Ohio, United States Mastech Digital Full time

    Job OverviewMastech Digital is a leading provider of digital and mainstream technology staff, as well as Digital Transformation Services. We are seeking an experienced Azure Cloud Application Developer to join our team in the Food and Beverage domain.Key ResponsibilitiesDevelop scalable cloud-based applications using Azure technologiesDesign and implement...


  • Niles, Ohio, United States ProCare Therapy Full time

    Company Overview:ProCare Therapy is a leading provider of speech therapy services in schools. We are dedicated to helping students overcome communication challenges and reach their full potential.Estimated Salary: $43-48 per hourJob Description:We are seeking a highly skilled Speech Language Pathologist (SLP) to join our team at a school in Niles, OH. The...


  • Niles, Ohio, United States Generac Power Systems, Inc. Full time

    Penco Electric & Generators, a leading electrical services contractor and Generac generator dealer in the Chicagoland area, is seeking an experienced Electrical Sales Consultant to join our dynamic team.Job OverviewThis is an excellent opportunity for a skilled sales professional to thrive in a fast-paced environment where you will interact with customers...


  • Niles, Ohio, United States Flag Star Nursing Full time

    Company Overview">We are seeking compassionate LPN / Licensed Practical Nurses to work within our client's facilities, providing follow-through of the physician-established plan of treatment and working under the supervision of the RN Supervisor. At Flagstar Nursing, we believe that qualified nurses are advocates and health educators for patients, families,...


  • Niles, Ohio, United States On Demand New Day Recovery LLC Full time

    Job DescriptionNew Day Recovery is a dynamic and growing organization that provides inpatient drug and alcohol treatment services in Northeast Ohio. We are seeking a skilled Patient Healthcare Associate (PHA) to join our team.About the RoleThe PHA will play a vital role in supporting patients through their recovery journey. This includes assisting with...