Bank Operations Team Leader
1 week ago
A highly skilled Bank Operations Team Lead is needed at Ascendo Resources to oversee a team of Deposit Operations Analysts.
The ideal candidate has experience with:
- Supervising signature verification on client requests.
- Conducting daily oversight of teller activities, ensuring accurate checks and cash balancing.
- Coordinating and processing ACH files, adhering to NACHA guidelines.
- Managing case openings and follow-ups for resolving specific issues or concerns.
- Authorizing and reviewing Deposit entries within the Bank system.
- Overseeing scanning and document allocation to the imaging system.
- Promptly responding to audit requests and overseeing audit confirmations.
- Guiding the account services team in managing customer inquiries, investigations, and inter-departmental communications.
- Approving transaction overrides and handling customer service requests.
- Supporting team members in their daily operations and project execution.
Requirements:
- 5+ years of relevant banking experience
- Experience with international clients' accounts
- High School diploma or higher education preferred
- Bilingual English and Spanish required
- Supervisory, managerial, or team lead experience required
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