Deposit Operations Team Lead

4 weeks ago


Miami, United States Ascendo Resources Full time

A prestigious global Bank is looking for a Deposit Operations Team Lead, to be in charge of a Team of Deposit Operations Analysts



The ideal candidate is someone who has experience performing responsibilities such as:


  • Supervise the review and approval of signature verification on all client requests.
  • Conduct daily oversight of teller activities, ensuring accurate checks and cash balancing.
  • Lead the coordination and processing of ACH files, adhering to NACHA guidelines for incoming and originating transactions.
  • Manage the Bank System’s case openings and follow-ups for resolving specific issues or concerns.
  • Authorize and review all Deposit entries within the Bank system.
  • Oversee the scanning and correct document allocation to the imaging system.
  • Ensure prompt and accurate responses to audit requests, and oversee audit confirmations.
  • Guide the account services team in managing customer inquiries, investigations, and inter-departmental communications.
  • Approve transaction overrides and handle customer service requests at branch locations.
  • Support team members in their daily operations and project execution.
  • Lead the response to annual privacy notices and manage filings for abandoned properties.
  • Ensure that all customer requests received through the system are processed, analyzed, and addressed appropriately.



Requirements:

  • 5+ years of relevant experience at a Banking institution
  • Experience with international clients' accounts
  • High School (required) or higher education (preferred)
  • Language: Bilingual English and Spanish (required)
  • Supervisory, managerial or Team lead experience (required)



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