Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Community Financial Services Bank. In this role, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.
About the Role:
The successful candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong passion for delivering top-notch customer service. You will be the face of our bank, interacting with clients daily, and resolving any issues that may arise.
Key Responsibilities:
- Greet clients with a warm welcome and provide personalized service
- Process teller transactions, including deposits, withdrawals, transfers, and loan payments
- Assist clients with banking needs, questions, and explanations of products and services
- Establish client relationships and determine client needs and services
- Create, re-pin, and issue debit cards for clients
- Process night deposit bags and mail deposits/payments
- Handle large sums of currency, coin, and change orders
- Assist/oversee with opening/closing of cash vaults and Banking Center
Requirements:
- High school diploma or equivalent required; associate's degree or higher preferred
- 1-2 years of customer-facing experience in a financial institution or similar environment
- Excellent communication and interpersonal skills
- Ability to work in a team environment and adapt to changing situations
Benefits:
We offer a competitive salary of $15 USD per hour, plus benefits and opportunities for growth and development. If you are passionate about delivering exceptional customer service and want to join a dynamic team, we encourage you to apply
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