Cloud Operations Technician

1 week ago


Santa Clara, California, United States Insight Global Full time

Essential Skills & Qualifications

- Availability for second shift work, from 2pm to 11pm, with potential for on-call duties and overtime.

- Minimum of 4 years of experience in a laboratory or data center setting.

- At least 1 year of experience with Linux or Windows operating systems, as well as networking knowledge involving enterprise switches and routers.

- Proficient in deploying and cabling servers and testing equipment.

- Strong understanding of hardware components.

- Basic scripting skills in Python or Bash.

Preferred Skills & Qualifications

- Familiarity with Ansible.

- Background in research and development.

Position Overview

Insight Global is in search of a dedicated and skilled Infrastructure Deployment Specialist to join one of our prominent technology partners. This role is part of a vibrant team tasked with the upkeep and enhancement of cloud infrastructure, which encompasses data centers and laboratories. The ideal candidate will possess a robust technical foundation, outstanding problem-solving abilities, and a commitment to ensuring the reliability and efficiency of our systems.

In this position, you will face the challenge of creating a testing environment for developers to evaluate software on various hardware configurations prior to deployment. Collaboration with Infrastructure Engineers will be key, as you will be responsible for installing and maintaining both Windows and Linux platforms while employing innovative solutions to overcome challenges.

Given the nature of the work, it is expected that issues may arise within the data centers and labs, particularly as the software primarily involves low-level device drivers, which can lead to hardware malfunctions. The lab conducts over 100,000 tests daily and is integral to a DevOps pipeline that requires continuous oversight, monitoring, and troubleshooting.



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