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Customer Service Representative

1 month ago

Wilmington, North Carolina, United States Marriott Hotels Full time

Unlock your potential in a dynamic and rewarding role at Marriott Hotels

As a Front Desk Agent, you'll be the first point of contact for our guests, providing exceptional service and ensuring their stay is nothing short of amazing

Key responsibilities include:

  • Welcoming guests and processing check-ins, ensuring a seamless and efficient experience
  • Managing room assignments, payments, and check-outs with accuracy and attention to detail
  • Responding to guest inquiries, resolving issues, and providing personalized support
  • Collaborating with colleagues to maintain a positive and productive work environment

At Marriott, we're committed to helping our team members grow and succeed in their careers

With opportunities for advancement, training, and development, you'll have the chance to reach your full potential and achieve your goals