Field Service Engineer II

5 days ago


Phoenix, Arizona, United States Bio-Rad Laboratories Full time
About the Role

We are seeking a highly skilled Field Service Engineer to join our team at Bio-Rad Laboratories. As a Field Service Engineer, you will be responsible for providing critical assistance and care to customers in the Phoenix, Arizona region, ensuring the quality performance of our equipment.

Key Responsibilities
  • Perform repairs, upgrades, and preventative maintenance on Bio-Rad's Clinical Diagnostics and Life Science instruments.
  • Respond to emergencies and assist staff in other regions, applying your thorough knowledge of our products to advocate for customers and deliver the highest levels of service and support.
  • Travel up to 50% of the time, utilizing a provided company vehicle.
What You'll Bring
  • At least 3 years of transferable field service experience servicing electro-mechanical/electronic/optical/robotics equipment.
  • A.S. or B.S. in Electronics, Biomedical Engineering, or Mechanical Engineering (or a related field or military equivalent experience).
  • Strong electro-mechanical troubleshooting skills and fundamental knowledge of computer networking.
  • Excellent customer relation and communication skills, both written and oral.
  • Flexibility and enthusiasm for daily travel.
Preferred Skills
  • Hands-on experience with Diagnostic or Life Science instruments.
Why Join Bio-Rad?

We offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle.

We're proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG's), and more.



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