Restaurant Operations Manager

5 days ago


Fresno, California, United States Pieology California Full time

Akash Management, LLC, doing business as Pieology, is a leading restaurant company that thrives on innovation and technology. Our commitment to excellence is evident in our relentless pursuit of being the best in everything we do.

This job posting provides an overview of what it's like to work in our restaurant, but it's not a comprehensive job description. Our team members perform a variety of tasks daily, and this posting doesn't list all the essential functions of the job.

The Shift Leader is a key role that supports the Management Team in maximizing sales and profits while minimizing controllable costs. In the absence of the General Manager, the Shift Leader ensures that guests receive exceptional service by making sound business decisions quickly.

Key Responsibilities

  • Provide a quality product and guest service experience that delivers total guest satisfaction through high energy and setting an example of guest engagement.
  • Establish an environment of trust to ensure honest, open, and direct communication, and provide a communication process that works up, down, and across the organization.
  • Effectively plan, organize, and implement all daily operational routines and activities, complete all required administrative duties, and daily paperwork.
  • Supervise and perform closing and/or opening duties as directed by the Restaurant Management Team.
  • Support the goals, decisions, and directives of Restaurant Management.
  • Follow all POS comp procedures and cash handling procedures.
  • Resolve all restaurant-level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
  • Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists, setting high goals for team members and driving results.

Requirements

  • Must be 18 years of age.
  • Must have a high school diploma or equivalent.
  • Must have the ability to lift and/or move up to 40 lbs comfortably.
  • Able to stand for long periods, bend, and stoop.
  • Comfortable working occasionally in walk-in coolers and freezers.
  • Ability to operate a computer and/or cash register.
  • Must be able to work around heat and work in close quarters with others, as well as handle various cleaning products.
  • Willing to cross-train on various positions within the restaurant.

Job Type:

  • Full-time or part-time with flexible scheduling.


  • Fresno, California, United States Panda Restaurant Group Full time

    Leadership Opportunity with Panda ExpressPanda Express, a leading American Chinese restaurant chain, is seeking experienced leaders to join our management team. Our commitment to employee growth and development sets us apart, offering comprehensive training, mentorship, and a supportive work environment.Key Responsibilities:Oversee the daily operations of a...


  • Fresno, California, United States HHB Restaurant Recruiting Full time

    Job OverviewWe are seeking a highly skilled and experienced Restaurant Senior Kitchen Manager to join our team at HHB Restaurant Recruiting. As a key member of our operations team, you will be responsible for leading our kitchen staff and ensuring the highest level of quality and service in our restaurants.Key ResponsibilitiesLeadership and Team...


  • Fresno, California, United States Pac Pizza, LLC Full time

    About the RoleWe are seeking a highly skilled Restaurant General Manager to join our team at Pac Pizza, LLC. As a Restaurant General Manager, you will be responsible for leading a team of talented individuals to deliver exceptional customer experiences and drive business results.Key ResponsibilitiesLead a high-performing team to achieve sales growth,...


  • Fresno, California, United States Pieology California Full time

    {"Job Title": "Shift Leader", "Job Description": "Pieology California is a dynamic restaurant leading company that thrives on innovation and exceptional guest service. We are committed to delivering an unparalleled dining experience that exceeds our guests\u2019 expectations.The Shift Leader plays a vital role in ensuring the smooth operation of our...


  • Fresno, California, United States McDonald's Full time

    Job SummaryAs a General Manager at McDonald's, you will be responsible for leading the restaurant's operations, managing staff, and ensuring excellent customer service. This is a challenging and rewarding role that requires strong leadership and communication skills.Key ResponsibilitiesLead the Experience: Manage all aspects of the restaurant, including food...


  • Fresno, California, United States Restaurant Depot Full time

    Job DescriptionRestaurant Depot, a leading national wholesale supplier for the foodservice industry, is seeking a dedicated Retail Operations Supervisor for our Fresno, CA location. The ideal candidate will possess at least 2 years of experience in a retail environment, such as large-scale retail or supermarket operations. This role requires a dynamic...


  • Fresno, California, United States McDonald's Restaurants Full time

    Job Summary:We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at McDonald's Restaurants. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and...


  • Fresno, California, United States Dave & Buster's, Inc. Full time

    About the Role:We are seeking a highly motivated and experienced Restaurant General Manager to join our team at Dave & Buster's, Inc. As a Restaurant General Manager, you will be responsible for leading a team of restaurant staff to deliver an exceptional dining experience to our guests.Key Responsibilities:Lead and manage a team of restaurant staff to...


  • Fresno, California, United States Dave & Buster's, Inc. Full time

    About the Role:We are seeking a highly motivated and experienced Restaurant General Manager to join our team at Dave & Buster's, Inc. As a Restaurant General Manager, you will be responsible for leading a team of restaurant staff to deliver an exceptional dining experience to our guests.Key Responsibilities:Lead and manage a team of restaurant staff to...


  • Fresno, California, United States Panda Restaurant Group Full time

    Restaurant Service and Kitchen Team Job DescriptionAbout the Role:We're seeking friendly and helpful team members to join our Restaurant Service and Kitchen Team. As a Service Team Associate, you'll create a warm environment for our guests and provide great service. As a Kitchen Team Associate, you'll cook delicious food while maintaining the highest...


  • Fresno, California, United States Dave & Buster's, Inc. Full time

    Position Overview THE SENIOR MANAGER: Provides comprehensive leadership, oversight, and guidance on strategic projects and operational standards to positively influence business outcomes for designated areas under the direction of the General Manager. IDEAL CANDIDATE ATTRIBUTES: Passionate about thriving in a dynamic, multifaceted dining and...


  • Fresno, California, United States Panda Restaurant Group Full time

    Restaurant Service and Kitchen Team Job DescriptionAbout the Role:We're seeking friendly and helpful team members to provide great customer service and cook delicious food for our guests. As a Service and Kitchen Team Associate, you'll create a warm environment for our guests and provide exceptional service. In the kitchen, you'll cook food while maintaining...


  • Fresno, California, United States Restaurant Depot Full time

    Restaurant Depot E Street Department ManagerAs a Front-End Supervisor at Restaurant Depot, you will be responsible for:Key Responsibilities:Supervising and training cashiers, front-end loaders, checkers, and U-boat retrieval staffEnsuring friendly, efficient, and professional customer serviceEnsuring compliance with established sales and security policies...


  • Fresno, California, United States Pac Pizza, LLC Full time

    About the RoleWe are seeking a highly skilled and experienced Restaurant General Manager to join our team at Pac Pizza, LLC. As a Restaurant General Manager, you will be responsible for leading a team of professionals to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of restaurant staff to achieve sales targets...


  • Fresno, California, United States Dave & Buster's, Inc. Full time

    Position Overview THE SENIOR MANAGER: Provides comprehensive leadership, oversight, and strategic direction on operational standards and initiatives to enhance business performance for designated areas under the General Manager's guidance. YOU WILL EXCEL AT DAVE & BUSTER'S IF: You thrive in a dynamic, multi-dimensional Restaurant/Entertainment...


  • Fresno, California, United States Restaurant Depot Full time

    Restaurant Depot E Street Warehouse Opportunities **Job Summary:** As a HiLo Driver at Restaurant Depot, you will be responsible for ensuring the efficient operation of our warehouse. This includes sorting and loading/unloading products, as well as conducting quality control checks on all inbound shipments. Your attention to detail and ability to work in a...

  • Shift Leader

    2 weeks ago


    Fresno, California, United States Panda Restaurant Group Full time

    About the Role:We are seeking a skilled and motivated Shift Leader to join our team at Panda Restaurant Group. As a Shift Leader, you will play a key role in supporting management in creating a positive and productive work environment.Key Responsibilities:Support store operations and lead the team during shiftsManage inventory, supplies, and equipmentEnsure...


  • Fresno, California, United States Restaurant Depot Full time

    Restaurant Depot E Street Warehouse Opportunities **Job Summary:** As a HiLo Driver at Restaurant Depot, you will be responsible for ensuring the smooth operation of our warehouse. Your duties will include sorting and loading/unloading products, counting and verifying product quantities, and inspecting inbound shipments for damage and quality. **Key...


  • Fresno, California, United States Restaurant Associates Full time

    CULINARY SERVICE ASSOCIATE (PART-TIME)Position OverviewRestaurant AssociatesWe are seeking a dedicated CULINARY SERVICE ASSOCIATE to contribute to our operations on a part-time schedule.Part-Time availability, with shifts from Monday to Friday.No previous experience necessary.Potential for internal referral bonuses.Role ResponsibilitiesKey Duties:...


  • Fresno, California, United States Restaurant Associates Full time

    CULINARY SERVICE ASSOCIATE (PART-TIME)Position OverviewRestaurant AssociatesWe are seeking a dedicated CULINARY SERVICE ASSOCIATE to support our operations on a part-time schedule.Part-Time hours available, typically Monday through Friday.No previous experience necessary.Potential for internal referral bonuses.Role ResponsibilitiesKey Duties: Accountable for...