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Restaurant Operations Manager

2 months ago

Fresno, California, United States McDonald's Full time
Job Summary

As a General Manager at McDonald's, you will be responsible for leading the restaurant's operations, managing staff, and ensuring excellent customer service. This is a challenging and rewarding role that requires strong leadership and communication skills.

Key Responsibilities
  • Lead the Experience: Manage all aspects of the restaurant, including food production, guest service, and staff management.
  • Plan for Success: Proactively lead and manage all people processes, including recruiting, hiring, staffing, performance management, training, and coaching.
  • Be in the Know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs.
  • Take Action First: Ensure food safety measures are set and achieved to McDonald's standards of excellence.
  • Inspire and Empower: Maintain a high level of standard for guest and employee safety.
  • Be Results-Oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence.
Requirements
  • Education: HSD or GED preferred.
  • Experience: 1+ years' experience leading, motivating, and/or developing others, or US Military Service.
  • Skills: Passion for helping and serving others, commitment to excellence and safety in the workplace, strong customer service and support focus, ability to communicate effectively and anticipate customer needs.