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Front Office Associate

2 months ago

Hillsboro, United States Interdent Sa Full time

Client Relations Specialist

Job Category: Operations Requisition Number: CUSTO005509

Overview

At Interdent Sa, our Client Relations Specialists serve as the welcoming face of our dental practices. With a friendly and approachable demeanor, you will create a positive first impression that encourages patients to return with their families and friends. We are seeking an individual who excels in building strong relationships with each patient and can foster a warm environment.

Key Responsibilities:

  • Adhere to front office procedures for opening and closing operations.
  • Welcome visitors, manage incoming calls on a multi-line system, and perform general administrative tasks.
  • Facilitate patient flow between front and back office by coordinating with doctors and staff.
  • Assist patients in completing necessary documentation, establishing accounts, and creating charts for new patients.
  • Oversee the daily schedule, manage appointments, and make necessary adjustments.
  • Carry out additional duties as assigned.

Qualifications:

  • Prior experience in a front office role is essential; experience in a dental setting is advantageous.
  • Exceptional verbal and written communication skills are required.
  • Proficiency in computer use is necessary (experience with QSI is a plus).
  • Ability to multitask effectively.
  • Bilingual in Spanish is preferred.

Benefits:

  • Medical coverage
  • Dental insurance
  • Vision care
  • Life insurance
  • 401K retirement plan
  • Paid time off
  • Continuing education credits
  • Opportunities for career advancement within the company.

Education:

High School diploma or equivalent is preferred.