Dawson Billing Specialist

14 hours ago


Dublin, Ohio, United States Dawson Full time
Job Overview

As a Billing and Collections Specialist at Dawson, you will play a critical role in ensuring accurate and timely billing to clients. Your responsibilities will include reviewing sales agreements, entering billing rates into Salesforce, and collaborating with various departments to understand pricing and client arrangements.

Key Responsibilities
  • Ensure accurate and timely billing to clients by reviewing sales agreements and entering billing rates into Salesforce.
  • Calculate minimums per contract and review contractual items, such as credits and performance guarantees.
  • Collaborate with Sales, Client Engagement, Legal, and other departments to understand pricing and client arrangements.
  • Monitor aging accounts receivable, sending notices to clients weekly and addressing late payments with Client Executives.
  • Serve as the primary point of contact for all customer and internal billing inquiries, driving resolution and maintaining client satisfaction.
  • Work with Eligibility and Business Intelligence teams to ensure accuracy in billing reports and prompt issue resolution.
  • Assist with monthly close processes and balance sheet reconciliations.
  • Document and update policies and processes related to billing and receivables, focusing on efficiency and improvement.
  • Evaluate current processes for enhancements as the business evolves.
Requirements
  • Associate degree or equivalent combination of education and experience
  • 3-5+ years of billing experience
  • Prior collections experience preferred
  • Ability to manage priorities and projects spanning multiple departments
  • Experience with the Sage Intacct, Microsoft Power Apps, and Salesforce helpful
  • Proficiency with Word, Excel, and Outlook


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