Clinical Systems Analyst
2 weeks ago
The State University of New York College of Optometry is seeking a highly motivated and self-starting Technical Support Specialist to provide hardware and software technical support on technology-related issues for all clinical-based information systems. The ideal candidate will have a strong background in computer, network, and peripheral equipment troubleshooting and problem-solving capabilities in a healthcare/academic medical center environment.
Key Responsibilities- Provide technical support for NextGen practice management and electronic health record systems
- Collaborate with clinical and operational staff to understand user-specific requirements and configuration
- Assist with clinical billing applications and optical management system
- Deploy new patient engagement software
- Develop and update system and training documentation
- Run query reports and conduct systems analysis
- Provide user training and conduct system backups, maintenance, and upgrades
- Associate's degree or equivalent experience
- Minimum of three years of professional experience in computer, network, and peripheral equipment troubleshooting and problem-solving capabilities in a healthcare/academic medical center environment
- Excellent organizational, verbal, and written communication skills
- Ability to work occasional evenings and weekends as needed
- Bachelor's degree in Computer Science, Information Systems, or related field
- Strong analytical and customer service skills
- Experience with practice management/electronic health record systems
- Microsoft Windows; Microsoft Office
- Knowledge of Microsoft SQL Server, Microsoft Windows Server, Citrix, and NextGen
The salary range is $60,000 to $70,000, and there is also a generous benefit package. The State University of New York College of Optometry is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act employer.
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Clinical Systems Analyst
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New York, New York, United States SUNY College of Optometry Full timeJob Title: Clinical Systems AnalystWe are seeking a highly motivated and self-starting Clinical Systems Analyst to provide technical support for our clinical-based information systems. The ideal candidate will have a strong background in computer, network, and peripheral equipment troubleshooting and problem-solving capabilities in a healthcare/academic...
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