Systems Analyst

4 days ago

New York, New York, United States Thermo Fisher Scientific Full time
Discover Impactful Work

The Systems Analyst will collaborate with business and IT teams to drive the development and support of our service technology platform, passionate about making improvements in customer service case management.

A Day in the Life

Become a valuable member of our established distributed team, contributing to our dedication to perfection through a strong understanding of our users, processes, systems, and data.

Collaborate with product owners to capture requirements, define functional specifications, and implement system improvements, configurations, and customizations in SAP C4S.

Provide daily operational support and troubleshooting for the service platform application, addressing issues in real-time to ensure business continuity.

Work closely with global users to analyze, diagnose, and resolve technical issues or data inconsistencies within the application.

Contribute to the continuous improvement of system processes and user experiences by providing recommendations and delivering actionable insights.

Keys to Success
  • Bachelor degree or equivalent required.
  • Demonstrated abilities in an instrument service business with profound process and system understanding preferably with SAP solutions.
  • 2+ years of business analyst, process analyst or similar experience in a service business.
  • Basic knowledge of CRM and service systems preferable Cloud for Customer or comparable SaaS (could also be user experience).
  • Experience with incident and change management processes within an IT service management (ITSM) framework is a plus.
Work Environment

This role may require global travel 0-2x per quarter.

Remote / work from home.

Willing to work non-traditional hours to accommodate time differences of a global team.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects.

We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.

Our Mission is to enable our customers to make the world healthier, cleaner and safer.

As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

  • Senior Energy Management Systems Analyst

    4 days ago

    New York, New York, United States ComTec Information Systems Full time

    Job Title: Senior EMS AnalystComTec Information Systems is seeking a highly skilled Senior EMS Analyst to join our team. As a Senior EMS Analyst, you will be responsible for building displays in the EMS GE PowerOn system, developing and maintaining EMS and SCADA system standards, and developing and deploying EMS calculations as...

  • System Architect

    4 days ago

    New York, New York, United States Cynet Systems Full time

    Job Title: System AnalystJob Summary:Cynet Systems is seeking a skilled System Analyst to join our team. As a System Analyst, you will be responsible for analyzing and designing systems to meet business needs, improving productivity, and enhancing system efficiency.Key Responsibilities:Requirements Gathering:Collaborate with business stakeholders to...

  • IT Systems Analyst

    4 days ago

    New York, New York, United States Synechron, Inc. Full time

    Job Opportunity: Synechron, Inc. is seeking highly skilled professionals to fill various positions in New York, NY. The company has openings for IT Systems Analysts, Business Systems Analysts, Software Developers, Data Warehouse Architects, IT Project Managers, Computer Systems Architects, Quality Assurance Engineers, and Business Intelligence Analysts....

  • System Analyst

    4 weeks ago

    New York, New York, United States Cloud BC Labs Full time

    Job Title: System AnalystCloud BC Labs Inc is seeking a skilled System Analyst to join our team. As a System Analyst, you will play a critical role in supporting and maintaining our 24x7 Energy Management Systems (EMS) at two control centers.Key Responsibilities:Timely update of the state estimator, contingency analysis, power flow, and correct modeling of...

  • IT Systems Analyst

    8 hours ago

    New York, New York, United States Kansas State University Full time

    About This Role:The IT Systems Analyst will provide technical support and administration for our Business Systems SaaS solutions, ensuring seamless operation of our CRM and ITSM systems. This role requires a collaborative environment, where the team thrives on providing innovative solutions for our campus Business Systems users.Kansas State University has a...

  • Systems Analyst

    3 weeks ago

    New York, New York, United States CYOS Solutions Full time

    Job Title: Systems AnalystWe are seeking a skilled Systems Analyst to join our team at CYOS Solutions. As a Systems Analyst, you will be responsible for designing, creating, evaluating, and documenting ICT solutions in new and existing ICT systems.Key Responsibilities:Design and develop ICT solutions to meet business needsAnalyze and evaluate business...

  • Systems Analyst

    4 days ago

    New York, New York, United States NYC Health Hospitals Full time

    Job Title: Systems AnalystNYC Health + Hospitals is seeking a highly skilled Systems Analyst to join our team. As a key member of our organization, you will play a critical role in analyzing and improving our financial systems and processes.Key Responsibilities:Monitor and analyze financial data to identify trends and areas for improvementDevelop and...

  • System Analyst

    4 days ago

    New York, New York, United States Consolidated Edison Inc Full time

    Job Title: System AnalystJoin our team as a System Analyst, responsible for the support and maintenance of the Energy Management System (EMS) and other associated systems at two control centers.Key Responsibilities:Perform day-to-day support to maintain and administer the Energy Management System, including programming, database support, scripting, and...

  • Business Systems Analyst

    4 weeks ago

    New York, New York, United States RIT Solutions, Inc. Full time

    Business Analyst PositionRIT Solutions, Inc. is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in guiding the development of systems that provide cutting-edge alternative assets to our clients.Key Responsibilities:Partner with stakeholders across business units to develop analyses and...

  • Epic System Analyst

    4 days ago

    New York, New York, United States Forrest General Hospital Full time

    Job Summary: We are seeking a highly skilled Epic System Analyst to join our team at Forrest General Hospital. As an Epic System Analyst, you will be responsible for attending classes, completing required testing and projects to obtain and maintain EMR system certifications. This role requires strong analytical and problem-solving skills, as well as...

  • Epic Systems Analyst

    4 weeks ago

    New York, New York, United States Forrest General Hospital Full time

    Job SummaryWe are seeking a highly skilled Epic Systems Analyst to join our team at Forrest General Hospital. As an Epic Systems Analyst, you will be responsible for attending classes, completing required testing and projects to obtain and maintain EMR system certifications. This role requires strong analytical and problem-solving skills, as well as...

  • Business Systems Analyst

    9 hours ago

    New York, New York, United States Zantech Full time

    Job Title: Business Systems AnalystWe are seeking a highly skilled Business Systems Analyst to join our team at Zantech. As a Business Systems Analyst, you will play a critical role in defining systems scope and objectives based on user needs and business requirements.Key Responsibilities:Gather and document application development requirementsAnalyze...

  • Senior Business Analyst

    3 weeks ago

    New York, New York, United States Apex Systems Full time

    {"h1": "Senior Business Analyst Position at Apex Systems", "p": "Apex Systems is partnering with a leading bank in New York to hire a Senior Business Analyst. This role offers a unique opportunity to work with a dynamic team and contribute to the success of the organization. Key Responsibilities: * Support multiple projects across various teams, focusing...

  • Business Systems Analyst

    2 days ago

    New York, New York, United States YMCA Retirement Full time

    Business Systems AnalystThe Business Systems Analyst plays a pivotal role in driving organizational efficiency by designing, developing, and implementing effective business systems. This involves gathering and analyzing data to support business cases, proposed projects, and systems requirements. The ideal candidate will possess excellent analytical,...

  • Business Systems Analyst

    4 weeks ago

    New York, New York, United States City of New York Full time

    Job Title: Business Systems AnalystWe are seeking a highly skilled Business Systems Analyst to join our team at the City of New York. As a Business Systems Analyst, you will be responsible for analyzing and improving business processes and systems to ensure they are efficient, effective, and aligned with organizational goals.Key Responsibilities:Analyze...

  • Pricing Analyst

    17 minutes ago

    New York, New York, United States Persistent Systems Full time

    Pricing Analyst Job DescriptionWe are seeking a skilled Pricing Analyst to join our team at Persistent Systems. As a Pricing Analyst, you will play a critical role in supporting the successful operation of our contracting and capture functions.Your primary responsibilities will include:Developing and maintaining cost and pricing proposals for ongoing...

  • Security Systems Analyst

    3 days ago

    New York, New York, United States HUDSON RIVER PARK Full time

    Job Title: Security Systems AnalystJoin the Hudson River Park Trust team as a Security Systems Analyst and play a critical role in ensuring the security and safety of our park.Job SummaryThe Security Systems Analyst will be responsible for configuring, operating, and maintaining the park's security camera and access control systems. This includes retrieving...

  • Business Systems Analyst

    4 weeks ago

    New York, New York, United States Conduent Full time

    About the RoleWe are seeking a skilled Business Analyst to join our team at Conduent. As a Business Analyst, you will play a critical role in maintaining our case management system for a social services agency client.Key ResponsibilitiesSupport users through defect analysis and second-level support for processing issues and questions.Design functionality...

  • Business Systems Analyst

    3 weeks ago

    New York, New York, United States Conduent Full time

    About the RoleWe are seeking a highly skilled Business Analyst to join our team at Conduent. As a Business Analyst, you will play a critical role in maintaining the case management system for our social services agency client.Key ResponsibilitiesSupport users through defect analysis and second-level support for processing issues and questions.Design...

  • Business Systems Analyst

    3 weeks ago

    New York, New York, United States Stellar Consulting Solutions, LLC Full time

    Job Title: Business Systems AnalystWe are seeking a highly skilled Business Systems Analyst to join our team at Stellar Consulting Solutions, LLC. As a Business Systems Analyst, you will play a critical role in supporting the movement of internal and external project requests through the estimation process.Key Responsibilities:Support the intake process by...