Customer Experience Ambassador

2 weeks ago


GondrecourtleChâteau, Grand Est, United States Christchurch City Council Full time

About the Role

We are seeking a highly motivated and solutions-focused individual to join our team as a Customer Experience Representative. As a key member of our front-line team, you will play a vital role in delivering exceptional customer service and creating a positive experience for our community.

Key Responsibilities

  • Provide high-quality information and services to maximize customer experience
  • Work in a busy and dynamic environment, thinking on your feet to resolve customer queries
  • Collaborate with colleagues to achieve team goals and objectives

What We Offer

As a Customer Experience Representative with the Christchurch City Council, you will enjoy a rewarding career with opportunities for growth and development. You will be part of a diverse and inclusive team that values employee well-being and work-life balance.

Requirements

  • Previous customer service experience, preferably in retail or hospitality
  • Ability to work in a fast-paced environment and think critically to resolve customer issues
  • Excellent communication and interpersonal skills

Working Arrangements

This is a permanent part-time role, working 24.5 hours per week. The successful candidate will work a 5-day package, with hours of operation including Monday to Friday, Saturday, and Sunday.

Health and Safety

The health and safety of our residents and staff remain our top priority. As a condition of employment, all staff must be fully vaccinated against Covid-19.

Equal Employment Opportunities

The Christchurch City Council is committed to creating a workplace that values diversity and inclusion. We welcome applications from candidates from a diverse range of backgrounds and experiences.



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