Housekeeping Department Head

3 days ago


San Diego, California, United States Marriott Full time

About the Opportunity

We are seeking a highly skilled and experienced Housekeeping Department Head to join our team at the San Diego Marriott Del Mar.

Job Summary

The successful candidate will be responsible for managing the daily operations of the housekeeping department, ensuring that all guest rooms, public spaces, and employee areas are clean and well-maintained.

Key Responsibilities

  • Leading the Housekeeping Team: Manage a team of housekeeping staff, providing guidance, coaching, and support to ensure excellent service delivery.
  • Inspecting Guest Rooms and Public Spaces: Conduct regular inspections to identify areas for improvement and implement corrective actions to maintain high standards.
  • Budget Management: Oversee the housekeeping budget, identifying areas for cost savings and implementing initiatives to maximize revenue.
  • Training and Development: Provide ongoing training and development opportunities to ensure staff have the necessary skills to deliver exceptional service.
  • Customer Service: Foster a culture of excellent customer service, responding to guest complaints and concerns in a timely and professional manner.

Requirements

To be successful in this role, you will need:

  • Previous experience: A minimum of 2 years' experience in a similar role within the hospitality industry.
  • Leadership skills: Proven ability to lead and manage a team, with a strong focus on customer service and satisfaction.
  • Budget management: Experience of managing budgets and identifying areas for cost savings.
  • Communication skills: Excellent communication and interpersonal skills, with the ability to work effectively with staff at all levels.

What We Offer

In return for your hard work and dedication, we offer a competitive salary range of $85,000 - $90,000 annually, as well as a range of benefits including health insurance, retirement plans, and paid time off.



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