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Customer Service Specialist
2 months ago
- Responds to incoming calls, addressing inquiries or directing them to the appropriate staff members, while ensuring timely communication with medical personnel.
- Facilitates patient referrals by coordinating with insurance providers and other healthcare offices.
- Manages phone communications, taking messages and ensuring accurate routing of calls.
- High School diploma or GED is required.
- A minimum of 1-3 years of experience in customer service is essential.
- Proficiency in general computer applications and functions is necessary.
- Successful completion of a background check and drug screening is mandatory.
- Pinnacle GI Partners is an Equal Employment Opportunity Employer.
- The company participates in E-Verify and will provide necessary documentation to confirm work authorization in the U.S.
Pinnacle GI Partners is a collective of gastroenterology practices dedicated to enhancing patient experiences. We pride ourselves on our exceptional network of skilled physicians, advanced equipment, and collaborative professional opportunities.
