IT Support Specialist
4 days ago
MSP4, LLC is seeking a highly skilled IT Support Specialist to provide exceptional technical support to our clients. As a key member of our team, you will be responsible for delivering top-notch support services, ensuring seamless service delivery, and driving continuous improvement.
Key Responsibilities- Help Desk Support
- Respond to client inquiries via phone, email, or chat.
- Log and categorize incidents in the ticketing system.
- Diagnose and resolve Level 1 technical issues related to desktops, laptops, software, and peripherals.
- Escalate complex issues to Level 2/3 support or specialist teams as required.
- Provide remote support to clients using appropriate tools.
- Onsite Technical Support
- Conduct scheduled onsite visits to client locations for routine maintenance, troubleshooting, and issue resolution.
- Assist with hardware installations, replacements, and upgrades. Support network infrastructure, including Wi-Fi, switches, and routers.
- Customer Service
- Maintain a high level of professionalism and empathy while interacting with clients.
- Provide clear communication and ensure clients are informed of the progress of their issues.
- Documentation & Reporting
- Document solutions and update knowledge base articles.
- Generate incident and service request reports for management review.
- Team Collaboration
- Work closely with the technical team to ensure comprehensive support coverage.
- Participate in team meetings, training, and continuous improvement initiatives.
- Educational Requirements
- High School Diploma or equivalent required.
- Associate's degree or relevant IT certifications (CompTIA A+, Network+, etc.) preferred.
- Technical Skills
- Strong knowledge of Windows operating systems (Windows 10/11, Server 2016/2019/2022).
- Familiarity with macOS and Linux is a plus.
- Basic understanding of networking concepts (TCP/IP, DHCP, DNS).
- Experience with remote support tools and ticketing systems.
- Familiarity with Microsoft 365 administration (Outlook, Teams, SharePoint) is advantageous.
- Professional Skills
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Customer service-oriented mindset.
- Minimum of 1 year of experience in IT support, help desk, or customer service roles.
- Experience working in a Managed Services Provider environment is a plus.
- Competitive salary - Starting 42k
- Comprehensive health, dental, and vision insurance
- Paid time off and holidays
- Professional development and training opportunities
-
Behavioral Support Specialist
3 weeks ago
Doral, Florida, United States Dadeschools Full timeBehavioral Support Specialist OpportunityMiami-Dade County Public Schools (M-DCPS) is seeking a highly motivated and dedicated Behavioral Support Specialist to join our team. As a key member of our support personnel, you will play a vital role in providing behavioral support services to students in a middle school setting.About the Role:Provide behavioral...
-
Technical Support Specialist
3 weeks ago
Doral, Florida, United States PriceSmart Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at PriceSmart. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers, ensuring seamless and efficient IT operations.Key ResponsibilitiesProvide technical support to customers via phone, email, and...
-
IT Support Specialist
4 weeks ago
Doral, Florida, United States MSP4, LLC Full timeJob SummaryMSP4, LLC is seeking a highly skilled and experienced IT Support Technician to provide top-notch technical support to our clients.Key ResponsibilitiesProvide help desk support via phone, email, or chat, responding to client inquiries in a timely and professional manner.Log and categorize incidents in the ticketing system, ensuring accurate and...
-
Administrative Support Specialist
4 days ago
Doral, Florida, United States BR LIFE LLC Full timeJob OverviewAt BR LIFE LLC, we are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team.The ideal candidate will possess excellent communication skills, be proficient in QuickBooks, and have a strong ability to prioritize tasks.Key responsibilities include:Providing administrative support to the teamManaging...
-
Desktop Support Specialist
3 weeks ago
Doral, Florida, United States Infojini Full timeJob Overview At Infojini, we are seeking a skilled Desktop Support Specialist to join our team. Key Responsibilities: * Install, configure, and troubleshoot various computing devices and peripherals * Manage tickets efficiently and maintain accurate inventories of assets * Deliver exceptional customer service and provide comprehensive end-user support *...
-
IT Support Specialist
4 weeks ago
Doral, Florida, United States MSP4, LLC Full timeJob SummaryMSP4, LLC is seeking a highly skilled and experienced IT Support Technician to provide top-notch technical support to our clients.Key ResponsibilitiesHelp Desk Support:Respond to client inquiries via phone, email, or chat.Log and categorize incidents in the ticketing system.Diagnose and resolve Level 1 technical issues related to desktops,...
-
Technical Support Specialist
2 weeks ago
Doral, Florida, United States PriceSmart Full timeAt PriceSmart, we're on a mission to deliver exceptional value and service to our members. We're seeking a skilled Technical Support Specialist to join our team and help us achieve this goal.Key Responsibilities:Provide top-notch technical support to our members via email, phone, and ticketing system.Assess and document user problems, and resolve issues...
-
Administrative Support Specialist
2 days ago
Doral, Florida, United States RPL International Full timeJob SummaryThe Administrative Support Specialist provides high-level administrative support to a Vice President of RPL International by managing and distributing information within the office. This includes answering phones, taking memos, maintaining schedules, producing reports, and maintaining files. Additional duties may include financial record-keeping,...
-
Clinical Applications Support Specialist
2 weeks ago
Doral, Florida, United States Care Resource Full timeJob SummaryWe are seeking a highly skilled Clinical Applications Support Specialist to join our team at Care Resource. This role is responsible for providing technical support and assistance to staff in using all clinical applications and processes.Key ResponsibilitiesProvide technical support and assistance to staff in using all clinical applications and...
-
Doral, Florida, United States Peraton Full timeJob Title: Military Information Support Operations SpecialistPeraton is seeking an experienced Military Information Support Operations (MISO) specialist to support a Combatant Command (CCMD) J39. This position is located in Doral, FL.Responsibilities:Integrate MISO functions and tasks into all facets of CCMD/Unified Command level planning, ensuring the...
-
IT Support Specialist
5 days ago
Doral, Florida, United States Harvest Sherwood Food Distributors Full timeJob Title: IT Site Support EngineerThis position will report to the Senior IT Operations Manager and directly support the needs of our customers, both internally and externally.Key Responsibilities:Answers phone support line for IT Service Desk for initial first call resolution of incidents/requests with focus around desktop/OS/HW/mobile issuesWill travel to...
-
Customer Support Specialist
2 weeks ago
Doral, Florida, United States Playbypoint Full timeAbout PlaybypointPlaybypoint is a leading provider of innovative enterprise software solutions for the racquet sports industry. Our cutting-edge technology enables clubs, players, and coaches to operate more efficiently and enhance their game.Job DescriptionWe are seeking a highly skilled Customer Support Representative to join our team. As a key member of...
-
Product Support Specialist
3 weeks ago
Doral, Florida, United States 1 Resource Group Staffing Full timeProduct Support TechnicianAs a Product Support Technician at 1 Resource Group Staffing, you will play a pivotal role in ensuring the optimal functioning of our network equipment across the entire American continent, from Canada to Chile.Key Responsibilities:Utilize technical expertise to provide guidance and support in troubleshooting malfunctions...
-
Product Support Specialist
4 weeks ago
Doral, Florida, United States 1 Resource Group Staffing Full timeProduct Support TechnicianAs a Product Support Technician at 1 Resource Group Staffing, you will play a pivotal role in ensuring the optimal functioning of our network equipment across the entire American continent, from Canada to Chile.Key Responsibilities:Utilize technical expertise to provide guidance and support in troubleshooting malfunctions...
-
Customer Support Specialist
3 weeks ago
Doral, Florida, United States Playbypoint Full timeAbout PlaybypointWe are a leading provider of innovative enterprise software solutions for the racquet sports industry. Our mission is to transform how clubs, players, and coaches operate and enhance their game.Job DescriptionWe are seeking a dedicated Customer Support Representative to join our team. As a key player in ensuring every customer experience is...
-
Administrative Support Specialist
2 weeks ago
Doral, Florida, United States DHL Global Forwarding Full timeJob Title: Administrative AssistantLocation: Miami, FLDHL Global Forwarding is a leading logistics provider with operations in over 220 countries. We are part of Deutsche Post DHL, a global company with a strong commitment to excellence and customer satisfaction.Job Summary:We are seeking an experienced Administrative Assistant to support our Americas...
-
Administrative Support Specialist
2 weeks ago
Doral, Florida, United States DHL Global Forwarding Full timeJob Title: Administrative AssistantLocation: Miami, FLDHL Global Forwarding is a leading logistics provider with operations in over 220 countries. We manage the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.Role...
-
Administrative Support Specialist
1 month ago
Doral, Florida, United States CDR Companies Full timeJob SummaryCDR Health Care Inc. is seeking a highly detail-oriented and organized individual to fill the role of Registration/Data Entry/Traffic Control Support in the Miami Dade area. This position requires strong administrative skills, with a focus on data entry, registration, and traffic control support.Key ResponsibilitiesProvide general administrative...
-
Educational Support Specialist
3 weeks ago
Doral, Florida, United States Private Family Office Full timeTeaching Assistant Opportunity in the BahamasWe are seeking a dedicated and enthusiastic teaching assistant to support a gifted student entering Year 2. The ideal candidate will have experience working with students who require additional support and have a passion for creating engaging learning experiences.About the Role:As a teaching assistant, you will...
-
Administrative Support Specialist
5 days ago
Doral, Florida, United States HirefinderRPO Full time{"title": "Administrative Assistant", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at HireFinder RPO. As a key member of our insurance sales team, you will provide critical support to our clients and contribute to the success of our agency.Key ResponsibilitiesProvide exceptional...