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Bilingual Customer Support Specialists

2 months ago


Marlborough, Massachusetts, United States Automated Health Systems Full time

Automated Health Systems is seeking full-time and part-time Customer Service Representatives, available for both on-site and remote work.

Benefits Include:

  • Health, Dental, Vision, 401(k), and Paid Time Off
  • Employee Wellness Initiatives
  • Comprehensive and ongoing training programs
  • A supportive company culture with opportunities for career advancement

Additional Call Center Benefits:

  • Potential for a hiring bonus of up to $400
  • Eligibility for employee referral bonuses of up to an additional $400

Key Responsibilities:

  • Assisting individuals and families in accessing healthcare services.
  • Delivering accurate and consistent information.
  • Providing exceptional customer service and support.
  • Being a customer-focused team player with a dedication to helping others.
  • Exhibiting strong computer skills and a willingness to learn new software.
  • Detail-oriented and quick to learn, with excellent communication abilities.
  • Maintaining the confidentiality of personal health information.
  • Bilingual abilities (Spanish, Creole, and/or Portuguese) are highly preferred.

This is an opportunity to be part of a progressive, service-oriented team committed to simplifying the process of obtaining affordable healthcare for all who reach out to us.

AHS is an Equal Opportunity Employer. For more information, please visit our website:

www.automated-

"The Enlightened Choice in Health Service Management"